MA Chapter 15: Patient Education

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1

Patient education should not exceed the ? reading level?

SIXTH-GRADE

2

An advantage of patient education is that?

IT RESULTS IN GREATER COMPLIANCE WITH PRESCRIBED TREATMENT PROGRAMS

3

Which of the following is an example of how a medical office benefits from patient education?

COMPLIANCE WITH PREOPERATIVE EDUCATION LESSENS THE CHANCE THAT THE PROCEDURE WILL HAVE TO BE RESCHEDULED

4

An important advantage of consumer education is that?

AMERICANS HAVE BECOME MORE AWARE OF THE IMPORTANCE OF GOOD HEALTH

5

Consumer education?

IS GEARED, IN BOTH CONTENT AND LANGUAGE, TOWARD THE AVERAGE PERSON

6

Patient health education should include?

STEPS TO PROTECT AGAINST ILLNESS AND INJURY

7

Which of the following guidelines should be incorporated when educating patients about health habits?

7 TO 8 HOURS OF SLEEP A NIGHT

8

Tips for preventing injury at home include?

USING OUTLET COVERS WHEN OUTLETS ARE NOT IN USE

9

Which statement would be appropriate for the medical assistant to include when teaching a patient about the proper use of medications?

IF YOU DO NOT TAKE YOUR MEDICATIONS AS INSTRUCTED, YOU MAY EXPERIENCE DANGEROUS SIDE EFFECTS

10

When teaching a patient how to lift a heavy object properly, which of the following instructions would be included?

BEND AT THE KNEES, NOT AT THE WRIST

11

Which of the following occupations might put a patient at risk for injury because of having to sit for long periods?

SECRETARY

12

An important instruction to include when providing health education to a secretary to?

GET UP, STRETCH, AND WALK DOWN THE HALLWAY PERIODICALLY

13

Preventative healthcare includes health-promoting behaviors, screening, and?

REHABILITATION

14

The first level of disease and illness prevention is?

ADOPTING HEALTH-PROMOTING BEHAVIORS

15

Teaching health-promoting behaviors includes?

SYMPTOMS AND WARNING SIGNS OF DISEASES

16

Teaching a patient about cancer prevention is an example of educating about?

HEALTH-PROMOTING BEHAVIORS

17

The second level of disease prevention is?

SCREENING

18

The third level of disease prevention is?

REHABILITION

19

Which of the following involves diagnostic testing of a patient who is typically free of symptoms?

SCREENING

20

An example of a screening test is?

A MAMMOGRAM

21

An example of the third level of disease prevention is?

A PAIN MANAGEMENT PROGRAM FOR PATIENTS WITH ARTHRITIS

22

A benefit of the patient information packet is?

HELPS PATIENTS FEEL MORE COMFORTABLE WITH THE QUALIFICATIONS OF THE HEALTHCARE PROFESSIONALS WHO ARE CARING FOR THEM

23

Details such as educations, internship, and residency of a physician or any licensed practitioner working in the office are found in which section of the patient info packet?

PHYSICIAN'S QUALIFICATIONS

24

Which section of the patient information packet is especially important in a specialty practice?

DESCRIPTION OF THE PRACTICE

25

Patient guidelines for surgery include?

INFORMING THE PATIENT OF SPECIFIC DIETARY RESTRICTIONS

26

Which of the following types of peroperative teaching gives patients a description of the physical sensations they may have during a procedure?

SENSORY

27

Mr. Hendricks has just been informed that he needs surgery to remove a growth on his thyroid. He is nervous about the need for surgery and asks you what will happen during the surgery. He also wants to know why the surgery is necessary. What type of teaching should you use to answer?

FACTUAL

28

Which of the following types of preoperative teaching supplies details about the surgical procedure?

FACTUAL

29

In which type of teaching will a medical assistant describe a technique to the patient, demonstrate it, and then ask the patient to repeat the demonstration?

PARTICIPATORY

30

Which type of teaching should be used to demonstrate cleaning and dressing a wound postoperatively?

PARTICIPATORY

31

In which type of teaching should the patient do a return demonstration of the technique you have taught?

PARTICIPATORY

32

Which of the following has the greatest adverse effect on the learning process during preoperative education?

THE PATIENT'S FEAR AND ANXIETY

33

Which of the following tips is especially useful when you are providing preoperative education?

ALLOW EXTRA TIME FOR REPETITION AND REINFORCEMENT OF THE MATERIAL

34

The key to the success of any education process is?

VERIFYING A PATIENTS HAVE ACTUALLY UNDERSTOOD THE INFORMATION

35

The types of teaching used in patient education are factual, sensory, and?

PARTICIPATORY

36

Which type of preoperative teaching includes detailed restrictions on diet or activity that may be necessary both before and after surgery?

FACTUAL

37

Which of the following may help a patient visualize exactly how surgery will correct his problem?

ANATOMICAL MODEL

38

Some practices provide simplified versions of their patient information packet for patients?

WHO DO NOT UNDERSTAND ENGLISH

39

Developing an education plan will ensure that?

ALL PATIENTS HEALTHCARE NEEDS ARE MET

40

For best results, you should match learning materials to the patients needs and level of?

UNDERSTANDING

41

The amount and type of patient education a medical assistant provides is decided by the place of employment and?

SCOPE OF PRACTICE

42

The MA is conducting preoperative patient education for Mrs. Benson, 76 who is having a hip replacement. The MA included Mrs. B's husband in the teaching, but both seem a little vague on the details. The MA is concerned that neither will remember postop instructions. What can the MA do to help them remember?

PROVIDE WRITTEN INSTRUCTIONS AND TELL THE BENSONS TO CALL THE OFFICE IF THEY HAVE ANY QUESTIONS

43

Mr. Binder is given information that is available in the office about his new diagnosis of CHF, but he is requesting more information. What should you do?

REFER HIM TO A HEALTH ORGANIZATION OR ASSOCIATION RELATED TO HIS ILLNESS

44

MA performs patient preoperative education for Mrs. Franklin, who is scheduled for exploratory surgery to find the cause of her abnormal lab results and her extreme pain. After explaining surgery to her, the MA asks if she has any questions, she says "what exactly do they expect to find? Is it bad?" How should an MA respond?

"I AM NOT SURE. WOULD YOU LIKE TO DISCUSS THIS FURTHER WITH THE SURGEON?"

45

The three domains of learning are the cognitive, the affective, and?

PSYCHOMOTOR

46

Theoretical or practical understanding of a subject and the ability to recall it is part of which learning domain?

COGNITIVE

47

Davis is dreading his upcoming knee surgery. He just knows that something will go wrong and he will end up on crutches for the rest of his life. Teena, the MA, patiently explains again why the surgery is needed and encourages Davis to think positively about the outcome. Which learning domain is Teena teaching to?

AFFECTIVE

48

Wayne is learning to eat better foods, increase the amount of exercise he gets, and take medication regularly. Into which learning domain do these skills fall?

PSYCHOMOTOR

49

Learning falls into three main categories that are known as the ? of learning?

DOMAINS