MGMT 3720 CHAPTER 1

Helpfulness: 0
Set Details Share
created 6 years ago by lsudduth
5,786 views
updated 6 years ago by lsudduth
show moreless
Page to share:
Embed this setcancel
COPY
code changes based on your size selection
Size:
X
Show:
1

are defined as people who oversee the activities of others and who are responsible for attaining goals in organizations. They make decisions, allocate resources, and get work done by other people.

Managers

2

Managers are responsible for designing an organization's structure which includes determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made.

The function of organizing

3

What is the leading function of managers

motivating employees, directing their activities, selecting the most effective communication channels, and resolving conflicts among members.

4

Tasks which involve monitoring, comparing, and potential correcting are part of the

controlling function

5

Which of the following functions do managers undertake as part of planning functions?

defining an organization's goals, establishing an overall strategy for achieving those goals, and developing a comprehensive set of plans to integrate and coordinate activities.

6

According to Henry Mintzberg, a _________ is a symbolic head who is required to perform a number of routine duties of a legal or social nature.

figurehead

7

A leadership role comprises _______?

hiring, training, motivating, and disciplining employees.

8

The liaison role involves _______ according to Mintzberg's classification of managerial roles?

maintaining a network of contacts who provide favors and information.

9

According to Mintzberg's classification of managerial roles, the monitor role comprises of ______________?

collecting information from external organizations and institutions, typically by scanning the news media, talking with other people to learn about changes in the public's tastes and what competitors may be planning, and so forth.

10

According to Mintzberg's classification of managerial roles, the role of a(n) ________ is to transmit information received from outsiders or from other employees to members of the organization.

disseminator

11

The role of a(n) ________, according to Mintzberg's classification of managerial roles, is to transmit information to outsiders about an organization's plans, policies, actions, and results and to serve as an expert in the organization's industry.

spokesperson

12

According to Mintzberg's classification of managerial roles, a(n) ________ searches the organization and its environment for opportunities and initiates projects to bring about change.

entrepreneur

13

According to Mintzberg's classification of managerial roles, the role of a(n) ________ is to make or approve significant organizational decisions and assign human, physical, and monetary assets.

resource allocator

14

According to Mintzberg's classification of managerial roles, which of the following is a kind of interpersonal role?

liaison

15

According to Mintzberg's classification of managerial roles, the role of a _________ is a kind of interpersonal role which involves maintaining a network of outside contacts who provide favors and information

liaison

16

According to Mintzberg's classification of managerial roles, the role of a _______ is a kind of decisional role which involves representing the organization at major negotiations.

negotiator

17

According to Mintzberg's classification of managerial roles, the role of a_________ is a type of informational role which involves transmitting information received from outsiders or from other employees to members of the organization.

disseminator

18

__________ skills encompass the ability to apply specialized knowledge or expertise. All jobs require some specialized expertise, and many people develop their technical skills on the job.

Technical

19

The ability to understand, communicate with, motivate, and support other people, both individually and in groups, may be defined as ________.

human skills

20

The ability to integrate new ideas with existing processes and innovate on the job is also a ____________ for today's managers

crucial conceptual skill

21

Activities in traditional management involved

decision making, planning, and controlling.

22

According to Fred Luthans and his associates' study of 450 managers, ________ made the largest contribution to the success of managers in terms of speed of promotion within their organization.

networking

23

___________________________ activities made the least relative contribution.

Human resource management

24

According to Fred Luthans and his associates, managers who are involved in networking activities are most likely to undertake which of the following?

socializing, politicking, and interacting with outsiders.

25

Which of the following best defines organizational behavior?

It involves the study of what people do in a company and how it affects the company's output.

26

Which of the following determinants of behavior does organizational behavior study?

individuals

27

Which of the following does systematic study use to look at relationships to attribute causes and effects?

scientific data

28

Which of the following is true regarding systematic study?

It involves analyzing relationships based on scientific data.

29

In order to predict human behavior, it is best to supplement intuitive opinions with information derived from ________.

systematic study

30

Analyzing relationships, determining causes and effects, and basing conclusions on scientific evidence, all constitute aspects of ________ study.

Systematic

31

________ refers to basing managerial decisions on the best available scientific proof.

Evidence-based management

32

________ refers to a gut feeling not necessarily supported by research.

Intuition

33

________ seeks to measure, explain, and sometimes change the behavior of humans and other animals.

Psychology

34

Which of the following disciplines blends concepts from both psychology and sociology to focus on people's influence on one another?

Social psychology,

35

Which of the following is a difference between sociology and psychology?

While psychology focuses on the individual, sociology studies people in relation to their social environment or culture.