front 1 are defined as people who oversee the activities of others and who are responsible for attaining goals in organizations. They make decisions, allocate resources, and get work done by other people. | back 1 Managers |
front 2 Managers are responsible for designing an organization's structure which includes determining what tasks are to be done, who is to do them, how the tasks are to be grouped, who reports to whom, and where decisions are to be made. | back 2 The function of organizing |
front 3 What is the leading function of managers | back 3 motivating employees, directing their activities, selecting the most effective communication channels, and resolving conflicts among members. |
front 4 Tasks which involve monitoring, comparing, and potential correcting are part of the | back 4 controlling function |
front 5 Which of the following functions do managers undertake as part of planning functions? | back 5 defining an organization's goals, establishing an overall strategy for achieving those goals, and developing a comprehensive set of plans to integrate and coordinate activities. |
front 6 According to Henry Mintzberg, a _________ is a symbolic head who is required to perform a number of routine duties of a legal or social nature. | back 6 figurehead |
front 7 A leadership role comprises _______? | back 7 hiring, training, motivating, and disciplining employees. |
front 8 The liaison role involves _______ according to Mintzberg's classification of managerial roles? | back 8 maintaining a network of contacts who provide favors and information. |
front 9 According to Mintzberg's classification of managerial roles, the monitor role comprises of ______________? | back 9 collecting information from external organizations and institutions, typically by scanning the news media, talking with other people to learn about changes in the public's tastes and what competitors may be planning, and so forth. |
front 10 According to Mintzberg's classification of managerial roles, the role of a(n) ________ is to transmit information received from outsiders or from other employees to members of the organization. | back 10 disseminator |
front 11 The role of a(n) ________, according to Mintzberg's classification of managerial roles, is to transmit information to outsiders about an organization's plans, policies, actions, and results and to serve as an expert in the organization's industry. | back 11 spokesperson |
front 12 According to Mintzberg's classification of managerial roles, a(n) ________ searches the organization and its environment for opportunities and initiates projects to bring about change. | back 12 entrepreneur |
front 13 According to Mintzberg's classification of managerial roles, the role of a(n) ________ is to make or approve significant organizational decisions and assign human, physical, and monetary assets. | back 13 resource allocator |
front 14 According to Mintzberg's classification of managerial roles, which of the following is a kind of interpersonal role? | back 14 liaison |
front 15 According to Mintzberg's classification of managerial roles, the role of a _________ is a kind of interpersonal role which involves maintaining a network of outside contacts who provide favors and information | back 15 liaison |
front 16 According to Mintzberg's classification of managerial roles, the role of a _______ is a kind of decisional role which involves representing the organization at major negotiations. | back 16 negotiator |
front 17 According to Mintzberg's classification of managerial roles, the role of a_________ is a type of informational role which involves transmitting information received from outsiders or from other employees to members of the organization. | back 17 disseminator |
front 18 __________ skills encompass the ability to apply specialized knowledge or expertise. All jobs require some specialized expertise, and many people develop their technical skills on the job. | back 18 Technical |
front 19 The ability to understand, communicate with, motivate, and support other people, both individually and in groups, may be defined as ________. | back 19 human skills |
front 20 The ability to integrate new ideas with existing processes and innovate on the job is also a ____________ for today's managers | back 20 crucial conceptual skill |
front 21 Activities in traditional management involved | back 21 decision making, planning, and controlling. |
front 22 According to Fred Luthans and his associates' study of 450 managers, ________ made the largest contribution to the success of managers in terms of speed of promotion within their organization. | back 22 networking |
front 23 ___________________________ activities made the least relative contribution. | back 23 Human resource management |
front 24 According to Fred Luthans and his associates, managers who are involved in networking activities are most likely to undertake which of the following? | back 24 socializing, politicking, and interacting with outsiders. |
front 25 Which of the following best defines organizational behavior? | back 25 It involves the study of what people do in a company and how it affects the company's output. |
front 26 Which of the following determinants of behavior does organizational behavior study? | back 26 individuals |
front 27 Which of the following does systematic study use to look at relationships to attribute causes and effects? | back 27 scientific data |
front 28 Which of the following is true regarding systematic study? | back 28 It involves analyzing relationships based on scientific data. |
front 29 In order to predict human behavior, it is best to supplement intuitive opinions with information derived from ________. | back 29 systematic study |
front 30 Analyzing relationships, determining causes and effects, and basing conclusions on scientific evidence, all constitute aspects of ________ study. | back 30 Systematic |
front 31 ________ refers to basing managerial decisions on the best available scientific proof. | back 31 Evidence-based management |
front 32 ________ refers to a gut feeling not necessarily supported by research. | back 32 Intuition |
front 33 ________ seeks to measure, explain, and sometimes change the behavior of humans and other animals. | back 33 Psychology |
front 34 Which of the following disciplines blends concepts from both psychology and sociology to focus on people's influence on one another? | back 34 Social psychology, |
front 35 Which of the following is a difference between sociology and psychology? | back 35 While psychology focuses on the individual, sociology studies people in relation to their social environment or culture. |