front 1 After earning $8 billion in profit, Royal Dutch/Shell decided to strive to double its profits within the next five years. Which classical management function would be instrumental in achieving this goal? | back 1 planning |
front 2 Planning is ultimately based upon . | back 2 choosing a goal and developing a method or strategy to achieve that goal |
front 3 One of the benefits of planning is how it . | back 3 does none of these |
front 4 One of the benefits of planning is how it . | back 4 encourages people to work harder for extended periods |
front 5 One of the benefits of planning is how it . | back 5 encourages people to engage in behaviors directly related to goal accomplishment |
front 6 How does a company benefit from planning? | back 6 intensified effort, persistence, direction, and creation of task strategies |
front 7 The use of planning __ in planning produces a false sense of certainty and is often cited as one of the major pitfalls of planning. | back 7 assumptions |
front 8 According to the text, which of the following is a pitfall of planning? | back 8 a false sense of certainty based on faulty assumptions |
front 9 Which of the following is a possible outcome of planning? | back 9 Planning may harm individual and organizational performance. |
front 10 The last step in effective planning is to . | back 10 maintain flexibility in planning |
front 11 According to the S.M.A.R.T. guidelines, goals should be . | back 11 measurable |
front 12 According to the S.M.A.R.T. guidelines, goals should be . | back 12 timely |
front 13 According to the S.M.A.R.T. guidelines, goals should be . | back 13 Role-related |
front 14 Which of the following is NOT one of the characteristics of S.M.A.R.T. goals? | back 14 Synergistic |
front 15 The most popular approach to increasing goal commitment is . | back 15 encouraging workers' participation in goal setting |
front 16 Which of the following is a commonly used method for increasing goal commitment? | back 16 encouraging worker participation in goal setting |
front 17 Which of the following is a commonly used method for increasing goal commitment? | back 17 make goals public |
front 18 A(n) lists the specific steps, people, resources, and time period for accomplishing a goal. | back 18 action plan |
front 19 Which of the following is an accepted method for tracking progress toward goal achievement? | back 19 gathering and providing performance feedback |
front 20 The goal of a company was to reduce the expenses incurred by the sales force. A manager examining weekly expense sheets would be using which of the accepted methods for tracking progress toward goal achievement? | back 20 gathering and providing performance feedback |