STR 581 Capstone Final Exam Part 3 Flashcards


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STR 581 Capstone Final Exam Part 3
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STR 581 Capstone Final Exam Part 3

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STR 581 Capstone Final Exam Part 3

Hilton Hotels customizes rooms and lobbies according to location. Northeastern hotels are sleeker and more cosmopolitan. Southwestern hotels are more rustic. This is an example of ________ segmentation.

Many consumers are willing to pay $100 for a perfume that contains $10 worth of scent because the perfume is from a well-known brand. What kind of pricing is the company depending on

Successful implementation of the differentiation strategy requires a structure that__________

Organizational structure__________

​AT&T's business campaign not only helped to change public perceptions of the company, it also signaled to employees that AT&T was determined to be a leader in telecommunication services. Which principle of internal branding does this example portray

​Aisha is a marketing manager with Injoos, a company that manufactures packaged fruit juices. Knowing that several other companies exist in the market that offer similar products, Aisha decides to build a customer base from among those who prefer to avoid mass media and other targeted promotions. Which of the following marketing communications tools would be her best option to build a favorable impression among the prospective customers

The Enron employee who reported the financial manipulations at the company to her superiors can be considered to have engaged in__________

The strategic management process is_________

A company that seeks to increase its sales and profits through backward, forward, or horizontal integration within the industry is said to be employing a(n) ________ growth strategy

The three parts of the external environment which affect a firm's strategic actions are__________

The first step in the social marketing planning process is ______

The term "conglomerates" refers to firms using the diversification strategy

The likelihood of entry of new competitors is affected by and _________

In general, compared with firms which compete in only one market, among firms which face one another in multiple markets there is________

Viewing the world through the customer's eyes and constantly seeking ways to create more value for the company enhances________

The goal of the organization's ________ is to point the firm in the direction of where it would like to be in the years to come

Annual-plan control requires making sure the company isn't overspending to achieve sales goals. The key ratio to watch is ___________

Backward integration occurs when a company________

The proper matching of what a firm can do with what a firm might do________

__ is a form of online word of mouth, or "word of mouse," that encourages consumers to pass along company-developed products and services or audio, video or written information to others onlin

A well-known car manufacturing company introduces a new hatchback model by describing its distinctive features and then stressing the speed and safety qualities of the car. Which of the following is the company using to convey its membership in the hatchback segmen

The recent joint ventures formed by BP with Russian and Indian partners showed the importance of the ________ segment of the general environment that BP and other integrated oil firms have to manage when contending with scarce resources

Moving into international markets is particularly attractive strategy to firms whose domestic markets____

​The typical risks of a cost leadership strategy include___

​Southwest Airlines offers a Rapid Rewards program that allows customers to count flights they have taken toward free future flights. This is an example of a(n) _______

A(n) ________ market share of exactly 100 percent means that a company is tied for the market lead. A rise in relative market share means the company is gaining on its leading competiton

The differentiation strategy can be effective in controlling the power of rivalry with existing competitors in an industry because________

A group of college graduates decides to start a business. Though they are knowledgeable in various business domains, they are unable to arrive at a valuable business idea. They decide to search for ideas in a structured manner. They meet and start discussing everyone's ideas. Each idea is recorded and then the thoughts that come up in relation to the ideas are written down and discussed. This process helps them to finalize a business plan. What technique is used here

Gordon Jones is considering purchasing a computer from Best Buy. He has created a scale for rating eight different computers on three different characteristics. He plans to make a short list of only those computers that score at least a 7 on his scale on all three characteristics. Which of the following choice heuristics has he chosen

Which of the following can a company do to reduce defection

3

STR 581 Capstone Final Exam Part 3

Hilton Hotels customizes rooms and lobbies according to location. Northeastern hotels are sleeker and more cosmopolitan. Southwestern hotels are more rustic. This is an example of ________ segmentation.

Many consumers are willing to pay $100 for a perfume that contains $10 worth of scent because the perfume is from a well-known brand. What kind of pricing is the company depending on

Successful implementation of the differentiation strategy requires a structure that__________

Organizational structure__________

​AT&T's business campaign not only helped to change public perceptions of the company, it also signaled to employees that AT&T was determined to be a leader in telecommunication services. Which principle of internal branding does this example portray

​Aisha is a marketing manager with Injoos, a company that manufactures packaged fruit juices. Knowing that several other companies exist in the market that offer similar products, Aisha decides to build a customer base from among those who prefer to avoid mass media and other targeted promotions. Which of the following marketing communications tools would be her best option to build a favorable impression among the prospective customers

The Enron employee who reported the financial manipulations at the company to her superiors can be considered to have engaged in__________

The strategic management process is_________

A company that seeks to increase its sales and profits through backward, forward, or horizontal integration within the industry is said to be employing a(n) ________ growth strategy

The three parts of the external environment which affect a firm's strategic actions are__________

The first step in the social marketing planning process is ______

The term "conglomerates" refers to firms using the diversification strategy

The likelihood of entry of new competitors is affected by and _________

In general, compared with firms which compete in only one market, among firms which face one another in multiple markets there is________

Viewing the world through the customer's eyes and constantly seeking ways to create more value for the company enhances________

The goal of the organization's ________ is to point the firm in the direction of where it would like to be in the years to come

Annual-plan control requires making sure the company isn't overspending to achieve sales goals. The key ratio to watch is ___________

Backward integration occurs when a company________

The proper matching of what a firm can do with what a firm might do________

__ is a form of online word of mouth, or "word of mouse," that encourages consumers to pass along company-developed products and services or audio, video or written information to others onlin

A well-known car manufacturing company introduces a new hatchback model by describing its distinctive features and then stressing the speed and safety qualities of the car. Which of the following is the company using to convey its membership in the hatchback segmen

The recent joint ventures formed by BP with Russian and Indian partners showed the importance of the ________ segment of the general environment that BP and other integrated oil firms have to manage when contending with scarce resources

Moving into international markets is particularly attractive strategy to firms whose domestic markets____

​The typical risks of a cost leadership strategy include___

​Southwest Airlines offers a Rapid Rewards program that allows customers to count flights they have taken toward free future flights. This is an example of a(n) _______

A(n) ________ market share of exactly 100 percent means that a company is tied for the market lead. A rise in relative market share means the company is gaining on its leading competiton

The differentiation strategy can be effective in controlling the power of rivalry with existing competitors in an industry because________

A group of college graduates decides to start a business. Though they are knowledgeable in various business domains, they are unable to arrive at a valuable business idea. They decide to search for ideas in a structured manner. They meet and start discussing everyone's ideas. Each idea is recorded and then the thoughts that come up in relation to the ideas are written down and discussed. This process helps them to finalize a business plan. What technique is used here

Gordon Jones is considering purchasing a computer from Best Buy. He has created a scale for rating eight different computers on three different characteristics. He plans to make a short list of only those computers that score at least a 7 on his scale on all three characteristics. Which of the following choice heuristics has he chosen

Which of the following can a company do to reduce defection