CAP Earhart Flashcards


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1

As an officer, how are you transitioning?

From tactical to operational

2

You are now using what type of leadership as an officer?

Indirect Leadership

3

What are the four forms of Indirect Leadership? Dist. Link. Creat. Upward

Distance; Link; Creations; Upward Influence

4

Example for Indirect Leadership Dist. (Leaders who are concerned with the DEVELOPMENT and PERFORMANCE of individuals who do not directly report to this leader)

CAC meetings

5

Example for through a Link:

Squadron Commanders, FLC's, NCOs

6

What does indirect leadership require less of and more of?

LESS: task related competency; MORE: conceptual skills

7

Example for through Creations

Facebook

8

Example for Upward Influence

Upside down pyramid that the subordinates use to influence the upper echelon

9

Fewer short term issues are to be resolved by indirect leaders: Spontaneous action and reaction are impossible for indirect leaders; Indirect leaders are faced with problems beyond their control.

Critique of Indirect Leadership

10

What does power require?

Consent

11

All power comes from?

The consent of the governed

12

Corporate Social Responsibility (CSR) = interaction between?

Interaction between Corporations and Public Trust

13

CSR Issues: Corr/Stew/Phil/Sus; CORE STEW PHIL SUS (green business); HUMANR Transparency

Corruption; Stewardship; Philanthropy; Sustainability; Human Rights; Transparency

14

A professional association accomplishes what?

Furthers the career field; Helps member succeed; Uphold the public trust

15

How to earn Public's trust? Hippocratic oath; Soldier's Creed

Code of ethics

16

What is the expression of opinions contrary to the official view?

Dissent

17

Abilene Paradox

Cooperation with harbored misgivings

18

Moral Relativism: Denies universal moral principles it insinuates...

Right and wrong depend on the culture and point in history

19

Critique of Moral Relativism: Absolute in its rejection of:

Absolutes

20

Moral Objectivism: Despite cultures' disagreement about ethics... (AF Core Values fit here)

Some moral principles have universal validity.

21

Critique of Moral Objectivism: Who or what?

Who or what determines right and wrong and how are we to know these moral absolutes?

22

Virtue Ethics: Teleological (everything conscious and goal oriented moves to some transformation) That end transformation is Man's own

Happiness

23

Paths to Happiness =

Virtue

24

Define Virtue: Habitual disposition toward the good for its own sake; Excellence of moral character that helps you to be all you can be.

Excellence in all its fullness and perfection of the soul.

25

Pursuit of Virtue =

Right Desire; True Reason; Balance; Discipleship; Happiness of Character

26

Critique of Virtue Ethics: Its concept of virtue is inarguable. It is not ______ with how people live and depends upon rational ____

square/Self Analysis

27

Duty Ethics: Built up reason and concept of Duty. Created by:

Immanuel Kant

28

Different types of Reasoning:

Categorical Imperative: You are king and everyone copies you; Practical Imperative:

29

Old, not as trendy, spend a lot of time reading reports, padded reports, does not explain why obj are incomplete: This is a criticism of?

Management by Objective

30

Strategic goals (fast tier); Objectives (must be specific and measurable); Action Plans (outline specifically who is going to do what and by when)

How MBO works.

31

Where is the best source for goals?

Outside the organization: Benchmarking example

32

What are two ways to measure success? Possibly MBO as well

Appraisals; 360-degree feedback

33

When management communicates observed success and shortcomings to each worker on an individual basis (letting them know where they stand)

Philosophy of Appraisal

34

What is the classic example of measuring individual performance?

Performance Appraisal

35

What are the people that do not lend their services to stopwatch standards?

Knowledge workers

36

Relevant standards point towards

MBO 1

37

How do you develop a Pro Safety culture?

Incentives; Trait theory

38

What ancient philosopher observed that "character is destiny"? CULTURE is DESTINY

Heraclitus

39

How many phases are there in creating motivation change?

3

40

Unfreezing = letting go of hard traditions and experiencing a motivation to change:

1st phase of Cultural Change

41

What is survival anxiety? What is Unlearning? 2 methods: 1st phase

Unless we change...something bad is going to happen; Bad habits must die

42

Here organization leaders help learn the new concepts that bring the desired into effect

Phase 2 of Cultural Change

43

Clear articulation of Vision = describe the organization's predicament with clarity and precision; Psychological Safety = Learner must come to feel that the way of being is possible and achievable; Right Metrics and Rewards: Leaders rethink how they measure success, pay, awards, promotions, atta-boys; Symbols and Physical Environment: Effective symbols are visual presentations of reality; Training and Safety Nets: Resources to train people so that they can make the change (tough love tactics are not always good); Stories to Communicate Culture: General Curtis LeMay; Teachable moments: simply an unplanned opportunity enabling a leader to emphasize a principle that someone has been trying to learn; Leadership by Example

Processes by which to effectuate Cultural Change

44

Internalization: what results when someone makes a lasting commitment to a principle

Phase 3 of cultural change

45

Takes too much time; Subordinates show me up; Lose touch with the job

Why we as superiors fail to delegate

46

Unclear delegation; Too close supervision; Too much help; Rushed delegation; Improper selection of subordinates

Common mistakes in delegation

47

Morale problems; Staff problems; Conceptual planning; Reviewing subordinate performance reports; Specialized task

Tasks that should not be delegated

48

What are the unobtainable or projects that go beyond workable?

"Rolls Royce Syndrome"

49

Steps for Effective Delegation

Define the Task; Assign the Task; Grant Authority; Follow up

50

Problems in conjunction with Defining the task

Routine repetitive details; Duties that make you over specialized; Tasks that

51

Organization

A body of individuals working together under a system of rules, assignments, procedures and relations TO ACHIEVE identifiable goals and objectives

52

Organization is more complex with 5 basic parts and 2 groupings (line and staff); LINE: PROVIDES directly accomplish organization's mission; STAFF PROVIDES: Technical/Administrative to the Staff

Line: Op core, Mid line, Strat Apex; Staff: Technostructure, Support Staff

53

Op Core = Foot Soldiers; Mid Line = interpret ideas as strat apex; Strat Apex = formulates strategies/allocates resources/make big decisions

Op Core: In Rank cadets; Mid Line: Flight Commanders/cadet commander; Strat Apex: squadron commander and his or her deputies

54

Technostructure: Develop initiatives/design programs/issue technical direction "gurus"; Support staff: Administrative financial logistics:

Technostructure and Support Staff; Specialists (technostructure)

55

Organization theory vs. Freeform

Chaos

56

Promote accountability; Allocate authority; Are easy to manage; Create efficiencies

Case for Hierarchies

57

Chaos Theory created by:

Tom Peters

58

Hierarchies get in the way; Free-form self directed teams are agile

Chaos theory

59

How do you test an organization's structure?

Performances

60

What is a small group of people entrusted to study, recommend and perform services for a larger group?

Committee

61

Good ideas can come from anybody; They can be smarter than the individual; Adds legitimacy to the decisions

Tenets of a committee

62

In-depth discussion; Manageable group size; Division of labor; Specialization and expertise; Special handling

5 triggers for committee

63

Standing committee:

Somewhat permanent

64

Select committee:

Chosen for a select task

65

Goal statements; OBJ driven agendas; Read aheads (purely factual and usually driven by email); Oral Presentations; Agendas sequencing and breakouts; Closing and minutes

Means to an end for a committee meeting

66

Facilitators are like ___ in that they get the most they can out of each member?

Point Guards

67

Facilitators are:

Process-focused

68

Joys to the chair

Achievements of the meeting

69

Neutral attitude; Adherence to process; Desire for consensus; Counterweight to the status arena

Hallmarks of facilitation

70

Ask open ended questions; Ask for specificity in responses; Redirect questions to the group; Invite questions to the group; Invite quiet members to join the discussion; Record ideas and make them visible; Signal to dominating members their need to hold back; Help rambling member wrap up; Redirect the energy of combative members

Hallmarks of Facilitation techniques

71

What is the simplest way to conduct business?

Unanimous consent

72

Planning; Organizing; Leading; Controlling

Functions of Management

73

Set of coordinated activities with a start and finish

Project

74

Project Brief goes in the

Proposal phase of Project Lifecycle

75

Goal statement (SMART); Project Narrative (what is entailed and why is it important); Key data; Deliverables (clearly identifiable output of project); Actions Recommended (specific steps that the sponsor takes to authorize the project and get it started)

Proposal PHASE

76

Project Initiating Document (PID) explains how the project will be managed, leads on to the project brief (similar to what military calls an OP Order), belongs in:

Planning phase of Project Lifecycle

77

An organizational Chart (everyone involved); Gantt Chart (showing each deliverable that must be completed); A budget; Governance plan (simple list of policies); Communications plan (how the project team communicates news to customers, stakeholders and the press); Field Tests (the final stage in planning)

Planning PHASE

78

Here the project team builds the product deliverables and presents the product to the customer

Execution Phase of Project Lifecycle

79

Controls during execution: Process for monitoring plan's execution; Staff meetings; Inspections; Schedules; Budgets

Execution PHASE

80

When the customer accepts the final deliverable/project simply expires at closing time, execution phase ends.

Review and Concluding Phase of Project Lifecycle

81

Feedback instruments; Recognition Programs; Administrative close out

Review and Concluding PHASE

82

Distal (Background) Context to a conflict; Proximal (immediate circumstances that include communicator's goals/cause and effect of conflict: Perception is reality); Conflict interaction: Most visible feature; Proximal outcomes: Sorting through thoughts and feelings (emotions still high, "we will have our day in court"); Distal Outcomes (the after effects down the road: "don't burn your bridges")

Interpersonal Conflict

83

Define BATNA

Best Alternative To a Negotiated Agreement

84

Not now...can I call you later?

Evade Strategy

85

Yes, absolutely, let's do it your way

Comply strategy

86

Take it or leave it

Insist strategy

87

Let's split the difference and call it a day

Settle Strategy

88

Let's work together and make it even better

Cooperative Strategy

89

Happiness points; Morally right if it produces utility, produces pleasure

Utilitarianism by Jeremy Bentham and John Stuart Mill