Which organization developed the guidelines for universal precautions?
CDC
According to OSHA medical personnel must wear PPE when they have contact with which of the following?
Blood
A bacteriological culture needs to be performed on a collected urine specimen. Which of the following instructions best describe what your patient should do?
Void specimen midstream in a sterile cup
If a urine specimen is collected and then left standing for more than one hour, bacteria will grow, causing the pH of the urine to soon become which of the following?
Alkaline
What is the measure of the degree of acidity or alkalinity of urine called?
pH
What is the pH range for normal urine?
4.5 to 8.0
When would a capillary blood sample be diluted with tissue fluid?
the finger is squeezed excessively
If a patient normally drinks 10 or more 8-oz glasses of water each day, urine would most likely be which color?
straw
To transport oxygen and carbon dioxide to and from the body's cells what do erythrocytes need?
Hemoglobin
Urine needs to be collected in which type of container if it is collected for bacterial culture?
sterile
Which of the following is NOT a reason to perform a hemoglobin?
to detect inflammation
A routine analysis of urine is made up of which of the following sets of examinations?
Microscopic, Chemical, Physical
Of the following which does not demonstrate quality control?
Treating every costumer properly
To prevent a urine specimen from becoming an unreliable pH sample the specimen should be which of the following?
tested within one hour of collection
In which color-topped tube is it acceptable for a blood clot to form?
Red
When a reagent strip is used to test a urine specimen and the result is positive for ketones this may be an indication of which condition?
Diabetes mellitus
Which of the following is NOT an example of properly disposed venipunture equipment and supplies?
Placing the plastic venipuncture needle cover in a biohazard container
One complete heartbeat known as a full cardiac cycle lasts approximately how long?
0.8 secs
Each large square on an ECG reading represents how many seconds?
0.2 seconds
For a standard ECG where is the V1 electrode lead placement at?
4th intercostal space at left margin of the sternum midway between V2 & V4
Due to the high cost of cosmetic surgery a patient agrees to and signs a written payment plan. The payment are to be for 7 months and 7 installments of $95. Which of the following legislative acts give the requirements for the written payment plan?
Truth in Lending Act
Which of the following concepts typically define ethics?
Principles of right and wrong
Bioethics is concerned with which of the following?
Moral controversy over biomedical technology
The physician-patient relationships is considered which type of legal relationship?
A contract
Which of the following statements is FALSE?
The physician-patient relationship is legally recognized when the patient arrives at the office for treatment.
According to the law, which statement is FALSE regarding financial responsibilities for patients?
If a mother refuses to pay for her treatments, her adult son is responsible for payment.
What is the legal term for the confidential information exchanged in a physician and patient relationship?
Privileged
Any breach by medical office staff of patient confidentiality may result in which of the following legal charges?
Negligence
Which of the following is the legal term for committing an improper act that is legally unjustified and possibly harmful to another?
Nonfeasance
To prove negligence against a physician, all of the following must be proven EXCEPT which of the following?
dereliction of duty indirectly caused more than 1 injury to the patient.
Which of the following may be a factor that may influence when the onset period of time for the statute of limitations on a negligent action resulting in an injury begins?
When the injury is discovered
Which of the following situations would present a civil rather than a criminal liability for a physician?
A surgeon performs knee replacement on the wrong knee
Which of the following responses is a FALSE statement about ethics?
Ethics comprises formal actions of a legislative body
A medical office's policy regarding the length of time for retaining patient files should be based on which of the following laws?
statute of limitations
Which of the following is the principal purpose of a living will?
let caregivers know the patients wants with regard to lifesaving measures
To comply with HIPPA a medical office must always furnish what information to a new patient to be seen for treatment?
the provision of privacy practices document
Verbally divulging information about a patient to someone not directly involved in the patients care is an example of which improper conduct?
Invasion of privacy
Which of the following needs led to the creation of the states Medical practice acts
to determine the methods and requirements of physician licensure
The occurrence of malpractice lawsuits is directly related to which factor?
The level of trust in the physician-patient relationship
Which of the following concepts refers to the principles of conduct that are required by lesgislative enactments
Laws
When a patient formally gives a loved one durable power of attorney for health-care matters, at what point does this legal document become active?
When the patient can no longer make competent medical decisions
A patients unreasonable conduct resulted in injury to himself, and he has filed a claim of medical malpractice against his physician. If the court determines the patient to be fully or partially at fault what is the term used for this finding?
Contributory Negligence
What is the term for an employee who is considered to be acting on the doctors behalf while performing professional tasks
Respondeat superior
The Americans with disabilities act guarantees which of the following rights for the physically impaired?
Ease in physical access to the workplace
Which form of medical practice may have a personal property attached in case of business failure and earns all of the profit when the business succeeds
Sole proprietorship
what does libel mean?
Statements written or pictures about another person that are intended to be cruel and damaging to a person's
Civil law includes which of the following?
All of these answers
The privacy rule is in place to protect which of the following
Electronic transfer of information
How can a medical provider avoid patient abandonment
by giving formal notice of withdrawal from the established patient
If a patient were to sue a physician for dereliction of duty what would the patient have to prove about the physician
The physician did not conform to the acceptable standard of care
What does the priviliged communication refer to
confidentiality
Professional negligence in medicine must be proven by presented evidence of which four elements
Duty to the patient dereliction of duty direct cause damages
Which of the following refers to an injury to another person as a result of failure ro act when duty is indicated?
Nonfeasance
A breach of confidentiality is considered unethical and illegal and is prohibited by which of the following?
HIPPA
Which envelope address is typed according to the U.S. postal service preferred format?
TOLLAND CT 06084
In order to have the best therapeutic communication the clinical medical assitant should do which of the following?
Accept each patients particular attributes
Which of the following actions is a roadblock to therapeutic communication?
Giving advice
Initiating and responding in a calm professional manner when communicating with others is known as which of the following?
Diplomacy
If you are mailing information that is meant to be '' CONFIDENTIAL'' where should the notation be typed on the envelope?
Three lines below the return address
When typing a physicians name as part of the inside address in a letter which of the following would be the correct format?
Jeffrey L. Daigle, MD
Which of the following demonstrates positive communication skill?
Responding to the patients stated problem by saying "lets discuss it"
Which of the following is the foundation for developing good listening skills?
Paraphrasing
Which of the following terms is NOT one of the five Cs or components of communication?
consistent
While telephoning patients to confirm their appointments for the next day, a patient states that they are cancelling their appointment. What should a clinical medical assistant avoid doing?
Leave a phone message for the physician so he or she can call them later.