Cambridge AS Business (9609) Flashcards - Unit 3: Marketing Flashcards


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created 7 months ago by CambridgeEssentials
Boost your marketing knowledge with flashcards that cover all the key terms from the Cambridge syllabus. Learn about market research, segmentation, the marketing mix, branding, pricing strategies, digital marketing, and more—all in clear, student-friendly language. Ideal for fast revision and exam success.
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1

4c's

A customer-focused marketing model: Consumer needs and wants, Cost, Convenience, and Communication.

2

Advertising promotion

The use of paid media to inform, persuade, or remind consumers about a product or service.

3

Brand image

The perception consumers have of a brand, shaped by their experiences and interactions.

4

Brand

A name, symbol, or design that identifies and differentiates a product from competitors.

5

Building customer relationships

Developing long-term interactions with customers to encourage loyalty and repeat business.

6

Competitive pricing

Setting a product's price based on the prices of similar products offered by competitors.

7

Cost plus pricing

A pricing method that adds a fixed mark-up to the cost of producing or buying the product.

8

Customer loyalty

The tendency of customers to continue buying the same brand or product over time.

9

Demand

The desire and ability of consumers to purchase a good or service at a given price.

10

Distribution channels

The route a product takes from the producer to the final consumer.

11

Dynamic pricing

A pricing strategy where prices are adjusted in real time based on market demand and conditions.

12

E-commerce

Buying and selling of goods and services through the internet or other digital platforms.

13

Extension strategies

Methods used to prolong the life cycle of a product, especially during the maturity stage.

14

Focus groups

A small group of people brought together to give feedback on a product or idea.

15

Licensing

A legal agreement allowing one company to produce and sell a product owned by another.

16

Market Growth

The change in the size of a market, measured by sales value or volume, over time.

17

Market orientated

A business approach where products are developed based on customer needs and preferences identified through market research.

18

Market research

The process of gathering, analyzing, and interpreting information about a market.

19

Market segmentation

Dividing a market into distinct groups of consumers with similar needs or characteristics.

20

Market Share

A company’s sales revenue as a percentage of total sales in the market.

21

Market

All actual and potential customers for a product who have the willingness and ability to buy.

22

Marketing Mix

The four key elements (Product, Price, Place, Promotion) used to successfully market a product or service.

23

Marketing Objectives

Specific, time-bound goals set by a business to guide its marketing efforts and evaluate success.

24

Marketing Strategy

A long-term plan to achieve marketing objectives using available resources.

25

Mass marketing

A strategy that targets a wide audience with a single product or service.

26

Niche marketing

Targeting a small, specific segment of the market with tailored products.

27

Packaging

Materials used to protect and present a product, while also helping to promote and identify it.

28

Penetration pricing

Setting a low initial price to gain market share and attract new customers.

29

Price elasticity

A measure of how much demand for a product changes in response to a change in price.

30

Price skimming

Setting a high price for a new product to maximize profit before competitors enter the market.

31

Primary research

The collection of new, firsthand data tailored to meet a business’s specific research needs.

32

Product Differentiation

Making a product stand out from competitors by emphasizing its unique features or benefits.

33

Product life cycle

The stages a product goes through from introduction to decline in the market.

34

Product oriented

A business approach focused on developing products first, then finding the market for them.

35

Promotional pricing

Temporarily reducing prices to boost sales or attract customers.

36

Random Sampling

A sampling method where each member of the population has an equal chance of being selected.

37

Sales Promotion

Short-term incentives used to boost sales or encourage repeat purchases.

38

Sampling

The process of selecting a representative group from a target market to conduct research.

39

Secondary research

Collecting and using data that has already been published by others.

40

Social media marketing

Using social networking platforms to promote a business’s products or services.

41

Supply

The total amount of a specific good or service available to consumers at a given time and price.

42

Surveys

A method of gathering data by asking current or potential consumers for their views and preferences about a product.

43

Unique Selling Point (USP)

A feature or benefit that makes a product stand out from competitors, such as lowest cost, best quality, or uniqueness.

44

Viral marketing

A marketing technique that encourages consumers to share and spread promotional messages online, especially via social media.

45

B2B

A form of commerce where businesses sell products or services to other businesses (e.g., manufacturer to wholesaler).

46

BSC

Business-to-consumer (B2C) refers to selling products or services directly from a business to individual consumers.

47

Customer Relationship Marketing

Marketing strategies focused on building long-term relationships with customers to encourage loyalty and repeat business.

48

Tangible attributes

The physical features of a product that can be objectively measured and compared (e.g., size, weight, material).

49

Intangible attributes of product

The non-physical qualities of a product, such as brand image, reputation, and emotional appeal, which are harder to measure.

50

Boston MatrixAnalysis

A strategic tool used to categorize a firm’s products or brands based on their market growth and market share.

51

Product PortfolioAnalysis

A review of a company’s product range to assess performance and determine where to allocate resources.

52

Psychological Pricing

A pricing strategy where prices are set to appear more attractive to consumers (e.g., $9.99 instead of $10.00).

53

Direct Promotion

A type of promotion that involves direct communication with targeted consumers via email, messaging, or mail campaigns.

54

Digital Promotion

Marketing using digital platforms such as websites, social media, mobile apps, or search engines to promote products or services.

55

Above-the-line promotion

A form of promotion using mass media channels such as TV, radio, or newspapers to reach a wide audience.

56

Below-the-line promotion

Promotion that uses non-media methods such as direct mail, personal selling, sales promotions, or sponsorships to target customers.

57

Marketing plan

A detailed document outlining an organization’s marketing objectives, strategies, budget, and actions for a specific period.

58

Branding

The process of creating a distinct identity for a product through name, logo, design, and messaging to differentiate it from competitors.

59

Consumer profile

A description of the typical customer based on demographics, buying habits, and lifestyle characteristics.

60

Geographic segmentation

Segmenting a market based on geographical location such as region, city, or climate.

61

Demographic segmentation

Dividing a market into segments based on variables such as age, gender, income, education, or occupation.

62

Psychographic segmentation

Segmenting the market based on lifestyle, personality, values, and interests of consumers.

63

Product positioning

How a product is perceived in the minds of consumers relative to competing products.

64

Perception map

A visual representation that shows how consumers view different products based on key attributes such as price and quality.

65

Price discrimination

Charging different prices to different groups of consumers for the same product, based on willingness or ability to pay.

66

Loss leader pricing

Setting a very low price on a product to attract customers and encourage them to buy other higher-margin items.

67

Predatory pricing

Deliberately setting very low prices to drive competitors out of the market, often considered illegal or anti-competitive.

68

Price leadership

A pricing strategy where one dominant firm sets the price, and other firms in the market follow.

69

Product innovation

The development and introduction of new or significantly improved products to meet changing customer needs.

70

Test marketing

Launching a new product in a limited area to assess customer response before a full-scale launch.

71

Public relations (PR)

Efforts to build and maintain a positive image of the company through media coverage, sponsorships, or events.

72

Integrated marketing communications (IMC)

A strategy that coordinates all promotional tools and messages to provide a consistent brand message across all channels.

73

Marketing audit

A comprehensive review and evaluation of a company’s marketing activities, strategies, and performance.

74

Unique value proposition (UVP)

A clear statement that explains how a product or service uniquely solves a customer’s problem or satisfies a need better than competitors.