N. monopoly
Person or group with exclusive control over a product or service
within a
given region
L. horizontal arrangements
Business agreements between competitors
O. price fixing
Agreement of one or more persons to set prices for goods or services
J. group boycotting
Deliberate exclusion of a particular business or group from the
benefits of
competition
M. market division
Two or more competing businesses agree to allocate the market among
themselves
X. tying
Illegal action requiring buyers to purchase one product or service in
order
to obtain another product or service
U. Sherman Antitrust Act
Basic federal antitrust statute
B. Clayton Antitrust Act
Antitrust act enacted to supplement the Sherman Antitrust Act
H. Federal Trade Commission Act
Federal law enacted to protect the public from anti-competitive acts
Y. Unfair Competition Law
California’s most frequently used consumer protection statute found
in the
B&P Code, Section 16720
F. established business relationship
Caller had a transaction with the receiver within the last 18 months;
or the
customer has made an inquiry with the caller’s firm in
the last 3 months
C. commercial email message
Any electronic mail message with the primary purpose of which is the
commercial advertisement or promotion of a commercial product or
service
V. transactional email messages
Emails sent as part of an ongoing commercial transaction
E. Equal Credit Opportunity Act
Act ensuring that consumers have an equal chance to obtain credit
Q. Regulation B
Regulation that implements the provisions of the Equal Credit
Opportunity Act
G. Fair Credit Reporting Act
Act promoting the accuracy of information collected by credit
reporting
agencies
W. Truth in Lending Act
Federal law requiring consumer loan agreements in which a security
interest is acquired by the lender to contain certain disclosures
R. Regulation Z
Regulation that implements the Truth in Lending Act
D. creditor
Lender who regularly makes real estate loans secured by a dwelling
and
whose loans are subject to a finance charge
I. finance charge
Amount charged to the consumer for the credit
A. annual percentage rate
Relative cost of credit expressed as a yearly rate
S. right to rescind
Right to cancel a real estate loan
K. Holden Act
California law referred to as the “fair lending law”
P. redlining
Illegal use of a property location to deny financing or insurance
T. settlement
Process by which ownership of real property or title to the property
is
passed from seller to buyer