Quiz 9

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created 9 days ago by kvcat89
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Stakeholder Management
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1

A stakeholder engagement assessment can be used to identify:

a) Additional stakeholders
b) Key relationships between stakeholders
c) Skill levels of stakeholders
d) Communication gaps

d) Communication gaps

2

As project manager, you are unable to allocate as much time to interact with your stakeholders as you would like. Which of the following stakeholders will you make it a priority to get to know?

a) The stakeholder who is an expert on the product of the project, but is not interested in implementing it in his department
b) The department employee who is unfamiliar with the product, but open to positive impacts he believes the product will have on his work
c) The project sponsor, with whom you have worked successfully on projects in the past
d) The manager of the department that will use the product; she is known to be resistant to change

d) The manager of the department that will use the product; she is known to be resistant to change

3

Information in the stakeholder register should be:

a) Shared with others at the discretion of the project manager
b) Accessible only to the project manager
c) Available to the project manager and PMO staff
d) Available to all stakeholders and team members

a) Shared with others at the discretion of the project manager

4

Stakeholders can be identified in which of the project management process groups?

a) Initiating, planning, executing, and monitoring/controlling
b) Initiating and planning
c) Planning and monitoring/controlling
d) Monitoring/controlling and closing

a) Initiating, planning, executing, and monitoring/controlling

5

Traditionally, the ability of stakeholders to influence a project is:

a) Highest during the closing stage since stakeholder acceptance must be achieved
b) Highest during planning as the team is still in the storming stage with stakeholders
c) Constant throughout the project lifecycle
d) Highest in the very early stages as the project is being approved and initiated

d) Highest in the very early stages as the project is being approved and initiated

6

Which of the following statements is true?

a) The Stakeholder Management Plan and the Stakeholder Register are project documents
b) The Stakeholder Register is a public document but the Stakeholder Management Plan is not
c) Changes to the Stakeholder Register and Stakeholder Management Plan do not need to go through change control
d) The Stakeholder Register is part of the Stakeholder Management Plan

a) The Stakeholder Management Plan and the Stakeholder Register are project documents

7

You are communicating with stakeholders to meet their needs and expectations and address issues. What standard process are you performing?

a) Monitor stakeholder engagement
b) Manage stakeholder engagement
c) Monitor communications
d) Manage communications

b) Manage stakeholder engagement

8

You are in the Monitor stakeholder engagement process when you realize you have identified the root cause of some issues you faced in controlling stakeholder expectations. You should now:

a) Review the root causes with the project sponsor
b) Revise your Stakeholder Management Plan
c) Update the lessons learned register
d) Prepare a change request

c) Update the lessons learned register

9

You are the project manager planning a large installation project when you realize there are over 200 potential stakeholders on the project. Which of the following would be the BEST course of action for you to take?

a) Eliminate some stakeholders
b) Find out which stakeholders are most important
c) Gather the needs of the most influential stakeholders
d) Find an effective way to gather the needs of all stakeholders

d) Find an effective way to gather the needs of all stakeholders

10

You have your initial stakeholder register. Now you are analyzing stakeholders on their direction of influence (upward, downward, outward, sideward). What process are you performing?

a) Plan stakeholder engagement
b) Identify stakeholders
c) Manage stakeholder engagement
d) Analyze stakeholders

b) Identify stakeholders