What are the benefits of studying human communication

Being able to present yourself as confident and credible
Being able to build friendships and relationships
Being able to effectively communicate in small groups or with large audiences

One of the benefits of developing strong communication skills is that you can become more mindful as you distinguish between valid arguments and those with logical fallacies. This is known as having _____ skills.

Critical Thinking

_____ communication focuses on communication between two people or communication among a small group of people.

Interpersonal

_____ communication includes the use of such technologies as e-mail, blogging, and tweeting.

Computer-mediated

A president speaking to college students at a university is an example of ____.

Public communication

In _____ communication, you are entertained, informed, and persuaded by the media.

mass

The beliefs, values, and ways of behaving that are shared by a group of people and passed down from one generation to the next is known as _____.

Culture

A conversation with your friend would be different in a quiet library than it would in a crowded restaurant. These differences can be attributed to the changing _____ context.

physical

Speaking and writing, both acts of producing messages, are referred to as ____.

encoding

The act of receiving messages is called ____.

Decoding

According to the communication model in your book, listeners are both ____ and ____.

receivers and decoders

When listening to a lecture in class, you say, “I’m sorry, but I don’t understand.” This is an example of _____.

metamessage

Messages that communicate about other messages are _____.

metamessage

As a listener, the message you send that is a reaction to another message is _____.

feedback

A message you send as a preface to your primary message is _____.

feedforward

Smiles, applause, and head nods from the audience are examples of _____ that inform the speaker the message is being well received.

feedback

Vocal, visual, tactile, and written are all types of _____, or media through which the message passes.

channels

A student doesn’t hear a lecture in class because he/she is hungry and distracted. This is an example of what type of noise?

Physiological

Which of the following is a tip for making communication between blind and sighted people more effective?

identify yourself
use audible turn-taking cues
face your listener

If communication results in changes in attitudes, values, beliefs, or emotions, it has had a(n) _____ effect.

affective

This purpose or motive of communication involves pleasure, escape, and relaxation.

to play

This purpose or motive of communication involves trying to change the attitudes and behaviors of others.

to persuade

While giving a speech, the speaker is simultaneously monitoring the crowd for their responses. As the crowd responds through facial expressions and vocalizations, they are simultaneously listening to the message. This illustrates which principle of communication?

Communication is transactional

When speaking to a child, you simplify your vocabulary. On the other hand, when speaking to your professor, you use larger words to gain his/her social approval. Which theory explains this process of adjustment?

communication accommodation theory

At the start of class, your professor stares at you and says in an intense voice, “I need to see you immediately after class!” The obvious status difference between you and your professor is part of the _____ message.

relationship

Our inclination to divide up communication events into causes and effects illustrates which principle of communication?

communication is punctuated

_____ is your knowledge of communication and your ability to communicate effectively.

Communication competence

We are _____ when we are aware of the reasons for our behaviors and thoughts.

mindful

In this view of ethics, a person claims that the ethics of communication depends on the culture’s values and beliefs as well as particular circumstances.

Subjective view

Competent communicators must attend to which of the following concepts when communicating with others?

listening
speaking
critical thinking

True/False

Communication skills are important for business and personal success.

True

True/False

Intrapersonal communication is communication between two people.

False

True/False

Mass communication includes newspapers and radio.

True

True/False

The temporal context is the tangible or concrete environment in which communication takes place.

False

True/False

Speaking and writing are examples of decoding.

False

True/False

We send and receive messages through only one sensory organ at a time.

False

True/False

Feedback tells the speaker what effect he/she is having on the listener(s).

True

True/False

Noise can distort some portion of the message a source sends as it travels to a receiver.

True

True/False

People communicate aimlessly, without any purpose.

False

True/False

Communication is transactional, meaning each element is independent on the other elements.

False

True/False

In face-to-face communication, the verbal message contains all aspects of the meaning of the message.

False

True/False

It is important to pay attention to relationship messages, as ignoring this dimension can lead to problems.

True

True/False

Terms like soon, in a minute, and later send precise messages about time.

False

True/False

Communication is an irreversible process.

True

True/False

Competent communicators see everyone as the same. They ignore any differences in race, ethnicity, age, or sex when communicating with others.

False

_____ communication is communication between people that takes place in a business setting.

Organizational

Social-psychological and temporal are forms of communication _____.

context

_____ refers to the act of receiving messages

Decoding

_____ are the messages you send that are reaction to other messages.

Feedback

A message about another message is a(n) _____.

metamessage

If you are too preoccupied by your thoughts to fully attend to a message, you are experiencing _____ noise.

psychological

_____ messages refer to the behavioral response that is expected from messages.

Content

When we punctuate communication events, we isolate the responses from the _____, or causes of the responses.

simuli

) Communication can never be recreated. It is _____.

unrepeatable

_____ is the study of good and bad, right and wrong, moral and immoral.

Ethics