front 1 A strong culture builds all of the following EXCEPT __________. | back 1 a weak community between members |
front 2 All of the following are factors that serve to sustain organizational cultures EXCEPT ________. | back 2 frugality |
front 3 High formalization in an organization creates all of the following EXCEPT ________. | back 3 cohesiveness |
front 4 To create a more ethical culture, management should do all of the following EXCEPT ________. | back 4 cover up unethical acts |
front 5 The time when a new employee sees what the organization is really like and realizes that expectations and reality may diverge is called the ________ stage. | back 5 encounter |
front 6 In contrasting organizational culture with job satisfaction, organizational culture is a(n) ________ term, while job satisfaction is a(n) ________ term. | back 6 descriptive; evaluative |
front 7 Which of the following is NOT a way that culture is created? | back 7 Founders poll early employees to determine the appropriate cultural values. |
front 8 Using covert influence to overcome resistance to change is called ______________. | back 8 manipulation |
front 9 All of the following are sources of organizational resistance to change, EXCEPT ________________. | back 9 security |
front 10 Stan is trying to implement a new organizational structure at his company. A group of key employees is resisting the change. In an attempt to "buy off" the leaders, Stan is giving them a key role in the change decision. He doesn't really value their opinion, but he wants their endorsement. Which change strategy is he using? | back 10 no data |
front 11 ________________ are persons who act as catalysts and assume the responsibility for managing change activities. | back 11 Change agents |
front 12 Change activities that are ____________ and goal oriented are termed planned change. | back 12 intentional |
front 13 It is easiest for management to deal with resistance when resistance is ____________. | back 13 overt |
front 14 Who is responsible for initiating and managing change in an organization? | back 14 The change agents |