front 1 Cooperation | back 1 is a process where a group of people work together, all doing
essentially the same type of |
front 2 Collaboration | back 2 is a group of people working together to |
front 3 3 criteria for judging the success of a team | back 3 Successful Outcome, Growth in Team Capability, Meaningful and Satisfying Experience |
front 4 Collaboration IS | back 4 a information system that supports collaboration |
front 5 Five components of a IS | back 5 Hardware, Software, Data, Procedures, People |
front 6 Synchronous communication | back 6 occurs when all team members meet at the same time – conference calls and face to face meetings |
front 7 Asychronous communication | back 7 occurs when team members do not meet at the same time |
front 8 types of Synchronous communication | back 8 Video conferencing, Webinar, Screen |
front 9 types of Asynchronous communication | back 9 Email, Sharepoint, Filesever, Google docs?, Project program |
front 10 Iteration management | back 10 rack changes to documents and provide features and functions to accommodate concurrent work |
front 11 Workflow Process | back 11 Document Library, Sequential |
front 12 What is social media | back 12 can refer to apps, the use of apps, and or the social media app industry. Websites and applications that enable users to create and share content or to participate in social networking |
front 13 Connection data | back 13 data about relationships |
front 14 Social Graph | back 14 a mapping that depicts the relationships among connected people |
front 15 KPIs | back 15 Followers, Views, Clicks, Retweets, Shares |
front 16 Customer Service Process | back 16 Anything before, during, or after a sale to make the customer experience better |
front 17 Risks of Social media | back 17 Calculating ROI, Privacy, Bad publicity, Reduction in productivity |
front 18 Social media policy | back 18 a statement that delineates employees' rights and responsibilities |
front 19 Companies have to decide how to respond to content problems | back 19 Leave it, Respond to it, Delete it |
front 20 Sharing economy | back 20 firms that enable peer-to-peer exchanges via |
front 21 Collaborative consumption | back 21 mutual access to products and services rather than individual ownership |
front 22 Intelligence | back 22 Ability to acquire, store, and apply knowledge |
front 23 Artificial Intelligence | back 23 Software that allows an IS to simulate intelligence |
front 24 Knowledge | back 24 Beliefs with justification |
front 25 Knowledge Management | back 25 Procedure for automatically creating |
front 26 Pattern-Matching Systems | back 26 • Think and act rationally |
front 27 Reasoning Systems | back 27 • Good Old-Fashioned AI (GOFAI) |
front 28 Interface Engine | back 28 applies logical rules to obtain new Knowledge |
front 29 Neural Networks | back 29 designed to work like our brains |
front 30 Algorithms | back 30 + Primary software tool for AI |
front 31 Reasoning-Expert Systems | back 31 + Rules-based systems |
front 32 Matching Patterns– Neural Networks | back 32 + Neural Networks are designed to work like our brains |
front 33 Machine Learning | back 33 + Primarily used to discover patterns in data |
front 34 Deep Learning | back 34 + Machine Learning tests most layers as being |
front 35 AI in the Business Process | back 35 Medical Diagnosis, Locating Expertise, Fraud Detection, Human Authentication |
front 36 Challenges of AI | back 36 + Cost |
front 37 Narrow AI | back 37 + Developed for a single purpose. |
front 38 Broad AI | back 38 + Flexible |
front 39 Attributes of a Robot | back 39 + Autonomy |
front 40 The Four Ds | back 40 Dull, Dirty, Dangerous, Distant |
front 41 Dull | back 41 Repetitive tasks that are prone to human error |
front 42 Dirty | back 42 Contaminated or unsanitary posing health threat |
front 43 Dangerous | back 43 Risk of injury or harm to humans |
front 44 Distant | back 44 No human around |
front 45 Challenges for Robots | back 45 Human Unemployment, Harm to Human Life, Vulnerable to Threats, Insurance |
front 46 What is the Internet of Things? | back 46 Collection of objects connected to the internet that collect, communicate, and share data |
front 47 1998 TNG Unicenter | back 47 a piece of software enabled to monitor anything |
front 48 Automation | back 48 Reduce the need for humans to monitor devices, Remote control features, Smart decisions and actions |
front 49 Improving Experience | back 49 Ease of Personal life, Consistent Customer |
front 50 Home / mom and pop shop IOT | back 50 Security cameras, Lights, Smart Appliances |
front 51 Concerns of IOT | back 51 Confidentiality, Integrity, Availabilty |
front 52 Analytics | back 52 process of acquiring, analyzing and publishing data with an objective of discovering or revealing patterns in data that will inform a business person |
front 53 Analytics IS | back 53 is an information system that supports the 3 business intelligence activities of acquiring, analyzing, and publishing |
front 54 objective of analytics | back 54 to inform |
front 55 DSS | back 55 Decision Support System |
front 56 Assessment | back 56 to be informed about current conditions |
front 57 Prediction | back 57 is to be informed about the likelihood of future events |
front 58 3 Key points of BI | back 58 Acquiring, Analyzing, Publishing |
front 59 Four sub activities within acquiring data | back 59 • Obtain Data |
front 60 Acquiring data | back 60 means gaining access to, extracting, and putting data into a data warehouse |
front 61 Last 3 steps | back 61 Cleanse data (normalization), Organize and relate data, Catalog data |
front 62 Analysis | back 62 methodically breaks a thing down to examine its details in order to cover discover or reveal its essential features |
front 63 Reporting | back 63 applies simple operations to reveal patterns in the data |
front 64 RFM Analysis | back 64 used to analyze and rank customers according to their purchasing patterns |
front 65 Olap Slice and dice | back 65 Sorting – filtering – grouping – calculating over and over |
front 66 RFM | back 66 used to create a profile about what you’ve done in the past and assume you’re going to do it again |
front 67 Olap | back 67 make changes/ filter out options and examine how this impacts a situation |
front 68 Data mining | back 68 uses – sorting – filtering – grouping –calculating – used for better prediction |
front 69 Publishing | back 69 Providing the results to the right user at the right time |
front 70 Visualization | back 70 An image or diagram that communicates a data pattern in a highly readable format |
front 71 Big Data | back 71 usually characterized by volume, rapid velocity and great variety. |