Which of the following is a worldwide collection of networks that connects millions of businesses, government agencies, educational institutions, and individuals?

Internet

When two people are conversing over the Internet in real time, what do you know about them?

They both are online

Which of the following is a small version of a larger graphic?

thumbnail

To what does the term, blogosphere, refer?

the worldwide collection of blogs

Which of the following terms refers to any application that combines text with graphics, animation, audio, video, and/or virtual reality?

multimedia

Which of the following is a portable, personal computer designed to fit on your lap?

notebook computer

Which of the following is a computer program that can damage files and the operating system?

virus

Which of the following is the process of transferring data in a continuous and even flow, which allows users to access and use a file while it is transmitting?

Streaming

Why do many Web pages use graphical designs and images?

to convey messages

If technology use adversely impacts someone's health, personal life, and/or professional life, that person is said to suffer from what condition?

Technology overload

What is the process called when a client computer receives information from a Web server?

downloading

Who founded Amazon?

Jeff Bezos Correct

Together, hardware, software, data, people, and procedures comprise which of the following?

information system

Which design of Tablet PC has an attached keyboard?

convertible tablet

Which of the following is a digital representation of nontext information such as a drawing, chart, or photo?

graphic

When describing a text message, an expert might use which of the following descriptions?

A short message typically sent to or from a smart phone

Which of the following is the code of acceptable behaviors users should follow while on the Internet; that is, it is the conduct expected of individuals while online?

Netiquette

Which of the following is a Web site that offers a variety of Internet services from a single, convenient location?

portal

If your cousin asks you what devices can be used to record and retrieve data, instructions, and/or information for future use on a computer, which of the following would you tell her?

USB flash drives, Blu-ray Disc drives, hard disks

Some people refer to the series of input, process, output, and storage activities of a computer as which of the following?

information processing cycle

Which of the following are capable of processing more than 1 quadrillion instructions in a single second?

Supercomputers

Which of the following is true of VoIP?

It also is called Internet telephony

Word processing software, spreadsheet software, database software, and presentation software are examples of what category of computer software?

Application software

With which of the following can users interact with the software using text, graphics, and visual images such as icons?

GUI

When you click a link on a Web page, what happens?

The Web page or document associated with the link is displayed on the screen.

Which vendor is the world's largest dedicated security technology company?

McAfee

In the latest Windows versions, which of the following consists of several files that contain the system configuration information?

registry

Which of the following is a technique intruders use to make their network or Internet transmission appear legitimate to a victim computer or network?

Spoofing

Which of the following involves the use of computers to observe, record, and review an employee's use of a computer, including communications such as e-mail messages, keyboarding activity, and Web sites visited?

employee monitoring

To prevent unauthorized users from reading data as it travels over a network, what process should the administrator specify?

encryption

Users may have this disorder if they have sore, tired, burning, itching or dry eyes; blurred or double vision; or difficulty focusing on a screen image. What is the name of this disorder?

CVS

Which of the following terms is used to describe a scam in which a perpetrator attempts to obtain your personal and financial information via spoofing?

pharming

Which of the following statements is not true about device drivers?

Devices on a computer can share drivers

Networks, servers, mainframes, and supercomputers allow hundreds to thousands of users to connect at the same time, and thus their operating systems are referred to as which the following?

multiuser

Which Windows interface that provides an enhanced visual look, additional navigation options, and animations?

Aero

Which of the following describes a potentially damaging computer program that affects, or infects, a computer negatively by altering the way the computer works without the user's knowledge or permission?

virus

What is virtual memory?

a portion of the hard disk designated to function as additional RAM

Which of the following is a Windows operating system that includes functionality, applications, and a user interface designed for specific types of smart phones?

Phone 7

During a cold boot on a personal computer, the POST (power-on self test) results are compared with data in which of the following chips?

CMOS

An alternative to e-mail filtering is to purchase which of the following kinds of program that attempts to remove a message before it reaches a user's inbox?

anti-spam

One type of spyware is hidden on Web pages or in e-mail messages in the form of graphical images. What is the term for this type of spyware?

Web bug

Which of the following terms is used to describe an encrypted code that a person, Web site, or organization uses to verify the identity of the message sender?

a digital signature

Which of the following is a scam in which a perpetrator sends an official looking e-mail that attempts to obtain a user's personal and financial information?

Phishing

Which of the following is the process of restricting access to certain material on the Web?

content filtering

To read encrypted data, the recipient must decipher it into a readable form. What is the term for this process?

decryption

Which of the following statements is not true about wireless security?

WPA is the most recent network security standard and is more sophisticated than 802.11i.

Smart phones and other small computing devices often use which of the following kinds of operating system?

single user/single tasking

Which of the following terms is used to describe a scam in which a Web site includes a button, image or link that contains a malicious program?

clickjacking

Which of the following is a utility that removes a program, as well as any associated entries in the system files?

uninstalle

Which of the following is the process of starting or restarting a computer?

Booting

The default color scheme is called ____.

Office

To move to the end of the document, press the ____ key(s).

CTRL+END

Which of the following types of software do engineers, architects and scientists use to create designs?

computer-aided design software (CAD)

What is the difference between CBT and CAI?

No difference; they are different terms for the same approach.

A(n) ____ paragraph is a paragraph that begins with a dot or other symbol.

bulleted

____ formatting is the process of changing the way letters, numbers, punctuation marks, and symbols appear on the screen and in print.

. Character Correct

What kind of software provides the capabilities of adjusting or enhancing image colors, adding special effects such as shadows and glows, and the like?

Image editing

Press the ____ key(s) to erase one character to the left of the insertion point.

BACKSPACE

Which of the following is a rectangular area of the screen that displays data and information?

window

What kind of software consists of programs designed to make users more productive and/or assist them with personal tasks?

Application

An engineer who needs to manage new product development might use what type of software?

project management software

On most computers, the default font size in Word is ____.

11

The file type ____ identifies a Word 2013 document

.docx

To center a page's contents vertically between the top and bottom margins, tap or click the Page Setup Dialog Box Launcher, tap or click the ____ tab, tap or click the vertical alignment box arrow, tap or click Center in the list, and then tap or click the OK button.

Layout

Press the ____ key(s) to erase one character to the right of the insertion point.

DELETE

To move to the top of a document window, press the ____ key(s).

ALT+CTRL+PAGE UP

What is product activation?

a technique to ensure software is not installed on more computers than legally licensed

A single point is about what fraction of an inch in height?

1/72

Which of the following kinds of software allows users to create and manipulate documents containing mostly text and sometimes graphics?

Word processing

Which of the following are valid steps toward virus protection?

purchase a reputable antivirus program, update antivirus definitions regularly

The small squares and circles around a selected graphic are called ____ handles.

sizing

To select nonadjacent items, select the first item as usual, press and hold down the ____ key, and then while holding down the key, select the additional items.

CTRL

Which of the following programs allow designers to rotate designs of 3-D objects to view them from any angle

CAD

If someone you know is purchasing word processing software, what features can she expect to find in the software?

wordwrap, spell checker, tables

A friend has decided he wants to build a deck with a fire pit in his backyard. What kind of software should he purchase to assist him with this project?

home design/landscaping software

Double Data Rate SDRAM (DDR SDRAM) chips are even faster than SDRAM chips because which of the following is true?

They transfer data twice for each clock cycle

What is the purpose of the system bus?

It connects the processor to main memory

The _____ feature automatically corrects typing, spelling, capitalization, or grammar errors as you type them

AutoCorrect

Which of the following processors is a chip with two or more separate processor cores?

multi-core

The Office ____ is a temporary storage area

Clipboard

When you install Word, it selects a series of ____ that it searches through when you use the Research task pane.

services

One way to delete a note is to tap or click immediately to the left of the note reference mark in the document text and then press the ____ key twice.

DELETE

A(n) ____ is a book of synonyms.

thesaurus

____ is the process of copying an item from the Office Clipboard into the document at the location of the insertion point.

Pasting

Which of the following is the most common type of volatile memory?

RAM

To transfer data from one location to another in RAM, what two elements must be present?

the data itself and the address identifying where the data should reside in memory

A(n) ____ is a placeholder for data whose contents can change.

field

Which of the following is the main circuit board of the system unit?

system board

Automatic page breaks are determined by ____.

all of the above (margin settings, line spacing, & paper size)

To search for a special character, use the ____ button in the expanded Find dialog box.

Special

What is unique about a multi-core processor?

It is a single chip with two or more separate processor cores

If you do not want to keep a change automatically made by Word and you immediately notice the automatic correction, you can undo the change by clicking the Undo button on the ____.

Quick Access Toolbar

The ____ shortcut keys underline words, and not spaces.

CTRL+SHIFT+W

Which of the following cards converts computer output into a video signal that travels through a cable to the monitor, which displays an image on the screen?

video

Which of the following drives, like that in the accompanying figure, fits into a port that is itself an interface that can connect up to 127 different peripherals together with a single connector?

USB

A computer technician told your friend he needed a circuit board that provides a connection to a peripheral device for use with his computer. What category of circuit board should your friend purchase?

adapter card

By default, the Normal style places ____ points of blank space after each paragraph.

8

Which of the following are the two leading manufacturers of personal computer processor chips?

Intel and AMD

The case of which of the following is made of metal or plastic and protects the internal electronic components from damage?

chassis

Which of the following identifies three types of RAM in sequence from the slowest to the fastest?

DRAM, SRAM, MRAM

Many personal computers and local devices have small internal speakers that emit only low-quality sound. To boost the low bass sounds, what do surround sound speaker systems include?

a subwoofer

What effect does the Accounting Number Format have on the selected cells?

Displays cell contents with two decimal places that align vertically

When your friend had to place her hand in a device before she was allowed entrance into the college swimming pool, what type of technology was being used?

hand geometry system

The ____ feature works behind the scenes, fixing common typing or spelling mistakes when you complete a text entry.

AutoCorrect

Pressing the ____ key to complete an entry activates the adjacent cell to the right.

RIGHT ARROW

____ properties are associated with all Microsoft Office files and include author, title, and subject

Standard

Which kind of printer forms characters and graphics on a piece of paper without actually striking the paper?

nonimpact

Two commonly used types of impact printers are which of the following?

dot-matrix printers and line printers

Clicking the ____ box completes an entry.

Enter

Which of the following is a small, flat, rectangular pointing device that is sensitive to pressure and motion?

touchpad

Front projection and rear projection interactive whiteboards fall in what size range?

48 to 94 inches

Instead of reading or scanning data from a source document, which of the following kinds of devices obtain data directly at the location where the transaction or event takes place?

data collection

The ____ preceding a formula alerts Excel that you are entering a formula or function and not text.

equal sign (=)

LCDs are geared for a specific resolution. What is this resolution called?

native

The ____ is a blinking vertical line that indicates where the next typed character will appear.

insertion point

The person or persons requesting the worksheet should supply their requirements in a ____ document.

requirements

Which of the following printer is a color printer that produces photo-lab-quality pictures?

photo

Which of the following is the Ribbon path to the Cell Styles button?

(HOME tab | Styles group)

Often used by photojournalists, which of the following cameras are portable and have many lenses and other attachments ?

field camera

Your instructor has asked you to perform some research regarding a computer's capability of distinguishing spoken words. What is the best search term to use for your research?

voice recognition

When transferring a video from a digital video camera to a computer, you can connect the camera to the computer using what type of cable?

USB cable

Specific types of users need different output devices. Which of the following types of users do not typically require speakers?

mobile users

When you use a keyboard on a smartphone or other mobile device, what characteristic might you notice about the keyboard?

It is smaller than the keyboard on a desktop computer.

When your sister goes to work, what scientific discipline is used in the design of her workplace to incorporate comfort, efficiency, and safety for her?

ergonomics

Which of the following is the technology of authenticating a person's identity by verifying a personal characteristic?

Biometrics

____ view allows you to create or modify a worksheet while viewing how it will look in printed format.

Page Layout

The ____ button lists error-checking options following the assignment of an invalid formula to a cell.

Trace Error

A ____ is text and graphics that print at the bottom of every page.

footer

Which of the following kinds of cards, which is similar in size to a credit card or ATM card, stores data on a thin microprocessor embedded in the card?

smart

Which of the following is the path to the Sum arrow?

(HOME tab | Editing group)

When you enter a two-digit year that is less than 30, Excel changes the year to ____.

20xx

What kind of storage is an Internet service that provides storage to computer users?

cloud

Which of the following is a drive that usually can read audio CDs, CD-ROMs, CD-Rs, and CD-RWs, in addition to DVD-ROMs?

DVD player

You can use the ____ to check which cells are referenced in the formula assigned to the active cell.

Range Finder

Windows includes tools that can be used to improve the performance of your hard disk. What is the tool called that reorganizes the data on a hard disk so that it can be accessed more quickly?

Disk Defragmenter

Point mode allows you to ____.

select cells for use in a formula using the mouse pointer

Which of the following is a duplicate of a file, program, or disk that can be used in case the original is lost, damaged, or destroyed?

backup

The ____ function determines the lowest number in a range.

MIN

The inflexible, circular platters on which kind of disks use magnetic particles to store data, instructions, and information?

hard

A company or department may standardize with a specific ____ so that all of their documents have a similar appearance.

theme

Which of the following devices does not usually have an internal miniature hard disk?

laptop

The ____ function sums the numbers in the specified range and then divides the sum by the number of cells with numeric values in the range.

AVERAGE

Your sister is donating her old computer to a school. She has deleted her files from the computer, but you recommend that she also use a special tool to clean the contents of the hard disk. What kind of utility should she use?

a wiping utility

A standard CD-ROM is referred to as this kind of disc because manufacturers write all items on the disc at one time. What is the term used?

single-session

Which of the following is an advantage of portable hard disks and removable hard disks?

all of the above (They can easily store large audio and video files, They can add storage space to a notebook computer or Tablet PC, & They can transport a large number of files.)

Which of the following is a multisession optical disc on which users can write, but not erase, their own items such as text, graphics, and audio?

CD-R

Which of the following is the path to the Conditional Formatting button?

(HOME tab | Styles group)

Which of the following is the path to the Copy and Paste buttons?

(HOME tab | Clipboard group)

What does NAS stand for?

network attached storage

The adjusted cell references in a copied and pasted formula are called ____ cell references.

relative