To

•develop,

• install,

• implement,

• use and

• monitor programs,

• strategies,

• policies,

• procedures,

• processes,

• tools and equipment designed to:

1. 1.1 process and release invoices on time

1. 1.2 maintain military-like order within the Bil department

1. 1.3 produce efficient, effective, technologically up-to-date and cost-efficient billing operations

1. 1.4 ensure constant positive cash flows through aggressive and effective billing

1. 1.5 produce world class quality performance

3. To constantly monitor the activities of Bil staff and their performance.

4. To motivate Bil staff to properly and effectively implement approved programs, strategies and procedures.

5. To meet all assigned targets.