best style; respects nurse & patient rights, even-sided, professional

assertive

overpowering, self-serving, destructive.

aggressive

avoids conflict, agrees to everything, leads to problems.

Unassertive (Passive)

use communication boards, writing, technology

Ventilator-dependent patients

picture boards, gestures, simple yes/no questions

Aphasic patients

speak as if they can hear; hearing is last sense lost.