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Chapter 8 The Creative Side

front 1

1) Which dimension of effective advertising represents the "art" part?

A) strategic dimension

B) personal dimension

C) creative dimension

D) media dimension

E) evaluative dimension

back 1

c

front 2

2) Which dimension of effective advertising represents the "science" part?

A) strategic dimension

B) personal dimension

C) creative dimension

D) media dimension

E) evaluative dimension

back 2

A

front 3

3) In an advertising agency, who manages the creative process?

A) the account planner

B) the copy writer

C) the creative director

D) the client

E) the art director

back 3

C

front 4

4) According to Professor Sheila Sasser, what are the 3 Ps of innovation?

A) person, plan, product

B) plan, product, process

C) place, person, process

D) place, plan, process

E) place, plan, product

back 4

C

front 5

5) A marketing communication that is ________ is right for the product and target; it also meets the objectives.

A) original

B) creative

C) logical

D) strategic

E) rational

back 5

D

front 6

6) ________ is what the advertisement says, and ________ is how it is said.

A) Execution; creative strategy

B) Message strategy; media strategy

C) Creative strategy; execution

D) Media strategy; message strategy

E) Cognition; affect

back 6

C

front 7

8) Which of the following is NOT included in a typical creative brief?

A) media considerations

B) budget considerations

C) brand position

D) target audience

E) communication objective

back 7

B

front 8

7) The creative strategy and key execution details are spelled out in a document called a(n) ________.

A) creative brief

B) positioning statement

C) execution plan

D) unique selling proposition

E) big idea map

back 8

A

front 9

9) Which of the following is NOT another name for a creative platform?

A) creative brief

B) positioning statement

C) creative worksheet

D) creative blueprint

E) both C and D

back 9

B

front 10

10) Which of the following objectives is most closely related to the perception facet of the Facets Model of Effects?

A) change attitudes

B) create conviction

C) create attention

D) stimulate trial

E) touch emotions

back 10

C

front 11

11) To deliver information and aid understanding are objectives related to which facet of the Facets Model of Effects?

A) perception

B) think/understand

C) affective

D) persuasion

E) transformation

back 11

B

front 12

12) Which of the following are objectives related to the feel facet of the Facets Model of Effects??

A) create attention, awareness, interest, recognition and recall

B) deliver information and understanding

C) touch emotions and create feelings

D) change attitudes, create conviction and preference

E) establish brand identity and associations

back 12

C

front 13

13) Which of the following are objectives related to the connect facet of the Facets Model of Effects?

A) create attention, awareness, interest, recognition and recall

B) deliver information and understanding

C) touch emotions and create feelings

D) change attitudes, create conviction and preference

E) establish brand identity and associations

back 13

E

front 14

14) Which of the following refers to brand visibility, presence, and importance to the target market?

A) ROI

B) the 3 Ps

C) brand personality

D) brand salience

E) brand position

back 14

D

front 15

15) In the Facets Model, the cognitive objectives generally speak to the ________, and the affective objectives are more likely to speak to the ________.

A) ego; conscience

B) conscience; ego

C) attributes; benefits

D) head; heart

E) heart; head

back 15

D

front 16

16) An informational message that is designed to touch the mind and create a response based on logic is known as a ________.

A) factual sell

B) heart sell

C) hard sell

D) soft sell

E) personal sell

back 16

C

front 17

17) Which approach uses emotional appeals or images to create a response based on attitudes, moods, dreams, and feelings?

A) factual sell

B) head sell

C) hard sell

D) soft sell

E) attributes sell

back 17

D

front 18

18) Which of Frazier's Six Creative Strategies is most likely to force competitors into "me too" positions?

A) resonance

B) positioning

C) preemptive

D) affective

E) brand image

back 18

C

front 19

19) In Taylor's model, the ________ view is similar to the more rational "head" strategies.

A) transmission

B) positioning

C) ritual

D) dramatic

E) substantiated

back 19

A

front 20

20) In which advertising message does a speaker present evidence and use an argument to persuade the audience?

A) soft sell

B) lecture

C) teaser

D) appeal

E) drama

back 20

B

front 21

21) Which type of advertising message tells a story about the products, using characters who speak to each other rather than the audience?

A) hard sell

B) lecture

C) teaser

D) demonstration

E) drama

back 21

E

front 22

22) A(n) ________ connects with some emotion that makes the product particularly attractive or interesting.

A) claim

B) appeal

C) feature

D) attribute

E) argument

back 22

B

front 23

In Taylor's Six-Segment Strategy Wheel, ________ strategies are based on images that consumers have of themselves.

A) ration

B) acute need

C) routine

D) social

E) ego

back 23

E

front 24

24) In Taylor's Six-Segment Strategy Wheel, ________ strategies are based on logic.

A) ration

B) acute need

C) routine

D) social

E) ego

back 24

A

front 25

25) A(n) ________ states the logic behind the sales offer.

A) attribute

B) appeal

C) feature

D) point of differentiation

E) selling premise

back 25

E

front 26

26) Which of the following is NOT a rational customer-focused selling premise?

A) benefit

B) promise

C) reason why

D) unique selling proposition (USP)

E) resonance

back 26

E

front 27

27) Which of the following is a benefit statement that is both unique to the product and important to the user?

A) substantiation

B) promise

C) reason why

D) unique selling proposition (USP)

E) appeal

back 27

D

front 28

28) Which of the following is NOT a common message format?

A) straightforward

B) spokesperson

C) substantiation

D) comparison

E) problem solution

back 28

C

front 29

29) Which message format is an elaborate version of a problem solution staged in the form of a drama in which "typical people" talk about a common problem and resolve it?

A) demonstration

B) slice-of-life

C) teaser

D) spokes-character

E) social

back 29

B

front 30

30) Which type of message format is designed to arouse curiosity, using mystery ads that don't deliver quite enough information to make sense?

A) teaser

B) slice-of-life

C) spokesperson

D) problem avoidance

E) sensory

back 30

A

front 31

31) Getting attention reflects the ________ power of an advertisement; keeping attention reflects the ________ power of an ad.

A) stopping; sticking

B) pulling; stopping

C) stopping; pulling

D) pulling; sticking

E) sticking; pulling

back 31

C

front 32

32) Keeping attention through the arousal of curiosity creates ________.

A) stopping power

B) pulling power

C) sticking power

D) perception

E) awareness

back 32

B

front 33

33) In which type of campaign does the message unfold over time?

A) drama

B) lecture

C) slice-of-life

D) teaser

E) slogan

back 33

D

front 34

34) When an ad amplifies the emotional impact of a message by engaging a consumer in a personal connection with a brand, the ad ________.

A) informs

B) teaches

C) persuades

D) creates believability

E) resonates

back 34

E

front 35

35) What is typically used at the end of an ad to summarize the point of the ad's message in a highly memorable way?

A) testimonial

B) tagline

C) teaser

D) unique selling proposition

E) signature

back 35

B

front 36

36) Which of the following is a clever phrase that grabs consumers' attention and can be repeated to intensify memorability?

A) slogan

B) logo

C) testimonial

D) claim

E) key visual

back 36

A

front 37

37) A ________ is a vivid image that the advertiser hopes will linger in the viewer's mind.

A) tagline

B) slogan

C) signature

D) key visual

E) testimonial

back 37

D

front 38

3

8) Ads that demonstrate how something works or how to solve a problem are messages that are 3most likely designed to ________.

A) create brand associations

B) remind loyal customers

C) teach

D) touch emotions

E) resonate

back 38

C

front 39

39) Messages that ________ are designed to affect attitudes and create beliefs.

A) reach emotions

B) teach

C) get attention

D) persuade

E) resonate

back 39

D

front 40

40) In particular, ________ advertising is used to create a representation of the brand in a consumer's mind through symbolism.

A) unique selling proposition (USP)

B) image

C) conviction

D) selling premise

E) call to action

back 40

B

front 41

41) Which type of message strategy delivers information symbolically by connecting a brand with a certain type of person, lifestyle, or other characteristic?

A) unique selling proposition (USP)

B) affective

C) reminder

D) association

E) call to action

back 41

D

front 42

42) What is one of the main goals of reminder advertising?

A) maintain customer relationships

B) build brand preference

C) correct false impressions

D) inform the market of a price change

E) restore company image

back 42

A

front 43

43) In generating original ideas, which of the following should be avoided?

A) clichés

B) "what if" games

C) punch lines

D) divergent thinking

E) creative risk

back 43

A

front 44

44) A ________ is a creative concept that becomes a point of focus for communicating the message strategy.

A) big idea

B) cliche

C) slogan

D) tagline

E) creative leap

back 44

A

front 45

45) An advertising agency has a meeting with its client to present the Big Idea for an advertising campaign. What exactly does "Big Idea" mean?

A) It's the art part of advertising.

B) It's the science part of advertising.

C) It's the creative concept that implements the advertising strategy so that the message is both attention getting and memorable.

D) It's the verbal part of advertising that presents the selling premise.

E) It's the visual part of advertising that catches and holds attention.

back 45

C

front 46

46) The ROI of effective advertising stands for ________.

A) real, original, and intense

B) relevant, original, and impact

C) relevant, original, and intense

D) real, on-target, and invested

E) ready, on-target, and interesting

back 46

B

front 47

47) It is most accurate to say that an ad that means something to the target audience is ________.

A) relevant

B) original

C) creative

D) divergent

E) unexpected

back 47

A

front 48

48) An advertising idea is considered ________ when it's one of a kind.

A) relevant

B) impactful

C) original

D) divergent

E) convergent

back 48

C

front 49

49) An idea that breaks through the clutter, gets attention, and sticks in memory is said to have ________.

A) relevance

B) originality

C) resonance

D) impact

E) association

back 49

D

front 50

50) In marketing communication, using an idea that someone else has originated is known as ________.

A) duplicate advertising

B) left-brain advertising

C) copycat advertising

D) right-brain advertising

E) divergent advertising

back 50

C

front 51

51) Which of the following is a style of thinking that explores multiple possibilities?

A) rational thinking

B) divergent thinking

C) logical thinking

D) immersion

E) illumination

back 51

B

front 52

52) Which of the following refers to intuitive, nonverbal, and emotion-based thinking?

A) lateral-brain thinking

B) back-brain thinking

C) top-brain thinking

D) right-brain thinking

E) left-brain thinking

back 52

D

front 53

53) Which type of thinking is logical, orderly, and verbal?

A) right-brain

B) left-brain

C) top-brain

D) back-brain

E) lateral-brain

back 53

B

front 54

54) A ________ involves moving from the safety of predictable business language in a strategy statement to an original idea.

A) creative leap

B) creative gap

C) brainstorming process

D) creative brief

E) free association

back 54

A

front 55

55) John had been working on the creative concept for one of his clients when he finally jumped from the strategy statement to an original idea that conveys the strategy in an interesting way. What did John just do?

A) took the creative leap

B) took the creative plunge

C) switched from right- to left-brain thinking

D) completed a creative aerobics session

E) switched from facts to fantasy

back 55

A

front 56

56) Which of the following is a common technique that creative thinkers use to stimulate new ideas?

A) free association

B) divergent thinking

C) analogies and metaphors

D) right-brain thinking

E) all of the above

back 56

E

front 57

57) Which of the following is NOT a technique that creative thinkers use to stimulate new ideas?

A) visualization

B) conceptual thinking

C) creative aerobics

D) right-brain thinking

E) copycat thinking

back 57

E

front 58

58) Which of the following is NOT a step in the process of creative aerobics?

A) Come up with a list of facts about a product.

B) Create new "names" for the product.

C) Look for similarities between dissimilar objects.

D) Create new definitions for product-related nouns.

E) Copytest ideas with a focus group

back 58

E

front 59

59) The technique of creative aerobics is best classified as a ________ process.

A) thought-evaluation

B) thought-starter

C) visualization

D) brainstorming

E) risk-taking

back 59

B

front 60

60) Which of the following is the first step in the creative process?

A) ideation

B) brainfag

C) incubation

D) immersion

E) illumination

back 60

D

front 61

61) In which step of the creative process does the problem solver read, research, and learn everything he or she can about the problem?

A) ideation

B) brainfag

C) incubation

D) immersion

E) illumination

back 61

D

front 62

62) In which step of the creative process does the problem solver look at the problem from every angle, develop ideas, and generate as many alternatives as possible?

A) ideation

B) brainfag

C) incubation

D) immersion

E) illumination

back 62

A

front 63

63) In which step of the creative process does the problem solver hit a blank wall and want to give up?

A) ideation

B) brainfag

C) incubation

D) mental block

E) immersion

back 63

B

front 64

64) In which stage of the creative process does the problem solver try to put his or her conscious mind to rest to let the subconscious take over?

A) ideation

B) brainfag

C) incubation

D) immersion

E) illumination

back 64

C

front 65

65) Which stage of the creative process is characterized as an unexpected moment when the idea comes, often when the mind is relaxed and doing something else?

A) ideation

B) brainfag

C) incubation

D) immersion

E) illumination

back 65

E

front 66

66) Which of the following is the last step in the creative process?

A) ideation

B) evaluation

C) incubation

D) immersion

E) illumination

back 66

B

front 67

67) A technique in which six to 10 people work together to come up with ideas is known as ________.

A) concept listing

B) brainstorming

C) convergent thinking

D) free associating

E) dramatizing

back 67

B

front 68

68) Which of the following techniques involves describing everything that comes into your mind when you imagine a given word?

A) free association

B) conceptual thinking

C) problem solving

D) dramatization

E) visualization

back 68

A

front 69

69) What is often used to test an ad before it runs to try to determine whether it works?

A) narrative testing

B) concept evaluation

C) brainstorming

D) comparative analysis

E) copytesting

back 69

E

front 70

70) A particular problem that Big Ideas face is that the message is sometimes so creative that the ad is remembered but not the product. This is known as ________.

A) marketing imperialism

B) the carryover effect

C) overpowering creativity

D) cannibalistic creativity

E) vampire creativity

back 70

E

front 71

71) Effective advertising is a product of both science and art.

T

F

back 71

T

front 72

72) Copywriters and art directors are the only creative roles in advertising agencies.

T

F

back 72

F

front 73

73) Creative strategy is what the advertisement says, and execution is how it is said.

T

F

back 73

T

front 74

74) The message plan is the document prepared by the account planner to summarize the basic marketing and advertising strategy as well as give direction to members of the creative team as they search for a creative concept.

T

F

back 74

F

front 75

75) A creative brief is typically completed in outline form

T

F

back 75

T

front 76

76) A creative brief is more likely to provide creative suggestions than creative ideas.

T

F

back 76

T

front 77

77) An advertising objective associated with achieving the behavior Facet of Effect is to touch emotions and create feelings.

T

F

back 77

F

front 78

78) A hard sell is an informational message that is designed to touch the mind and create a response based on logic

T

F

back 78

T

front 79

79) Lecture as a basic strategy relies on the viewer to make inferences.

T

F

back 79

F

front 80

80) An appeal connects with some emotion that makes the product particularly attractive or interesting.

T

F

back 80

T

front 81

81) An appeal typically states the logic behind the sales offer.

T

F

back 81

F

front 82

82) The unique selling proposition is a benefit statement that looks to the future and predicts that something good will happen if you use the product.

T

F

back 82

F

front 83

83) To get attention, an ad has to have pulling power.

T

F

back 83

F

front 84

84) The ability to keep consumers' attention reflects the pulling power of an ad.

T

F

back 84

T

front 85

85) The key visual in a print, interactive, or television ad is a vivid image that the advertiser hopes will linger in the viewer's mind.

T

F

back 85

T

front 86

86) A jingle is a valuable memorability device.

T

F

back 86

T

front 87

87) A persuasive message is designed to change behaviors rather than attitudes.

T

F

back 87

F

front 88

88) An association message strategy delivers information symbolically by connecting a brand with a certain type of person, lifestyle, or other characteristic.

T

F

back 88

T

front 89

89) Style, quality, prestige, package, and color are all considered to be intangible characteristics of the product

T

F

back 89

F

front 90

90) Most ads end with a signature of some kind.

T

F

back 90

T

front 91

91) An effective ad is relevant, original, and has impact

T

F

back 91

T

front 92

92) Left-brain thinking involves the juxtaposition of two seemingly unrelated thoughts.

T

F

back 92

F

front 93

93) Left-brain thinking is intuitive, nonverbal, and emotion-based thinking.

T

F

back 93

F

front 94

94) Creative problem solvers are risk takers with a high tolerance for ambiguity.

T

F

back 94

T

front 95

95) For advertising professionals, creative thinking is more important than strategic thinking

T

F

back 95

F

front 96

96) The first step in the creative process is to read, research, and learn everything you can about the problem.

T

F

back 96

T

front 97

97) Illumination is a technique in which a group of six to 10 people work together to come up with ideas.

T

F

back 97

F

front 98

98) In the case where the core targeting and positioning strategies remain the same in different markets, execution needs to be the same.

T

F

back 98

F

front 99

99) A formal method of evaluating the effectiveness of an ad, either in draft form or after it has been used, is called copytesting.

T

F

back 99

T

front 100

100) Vampire creativity is using an idea that someone else has originated.

T

F

back 100

F

front 101

101) The most creative marketing communication may not be the most strategic marketing communication.

T

F

back 101

T

front 102

102) A product's point of differentiation relative to the competition reflects its position.

T

F

back 102

T

front 103

103) An ad showing how much food a Dixie paper plate can handle and how much more food a Chinet paper plate can handle is an example of a problem avoidance message format.

T

F

back 103

F

front 104

104) No matter how hard a creative team tries, it is unlikely to come up with a Big Idea for a parity product, such as toilet paper.

T

F

back 104

F

front 105

105) Unilever regularly runs ads comparing its Suave products to "overpriced competitors." Unilever would need to adapt this campaign if it wanted to run ads in Japan.

T

F

back 105

T