40 notecards = 10 pages (4 cards per page)
Lean and six sigma share in common which of the following traits?
The most important element in LSS deployment would be considered:
Which of the following concepts is mostly associated with Taiichi Ohno?
Which of the following is the most acceptable reason for the deployment of LSS projects?
LSS project benefits would include which of the following?
Kaplan and Norton have outlined a business planning process that gives consideration to factors other than strictly financial ones. It provides a greater perspective for stakeholder interests. This approach is referred to as:
Increasing performance in a LSS corporation from 3 sigma to 4 sigma would reduce defects per million by a factor of:
In a nutshell, LSS is considered:
What guru is MOST widely associated with DOE?
The term "metrics" most frequently refers to:
If one chose to look at any business enterprise on a main level basis, which of the following category choices would have either KPIV (key process input variables) or KPOV (key process output variables)?
What luminary is generally recognized as being the creator of the control chart?
The defect levels, as reported by Motorola in their six sigma program, are higher than one might expect from use of a standard normal table or traditional capability calculations. Why is this true?
A lean enterprise approach encompasses which of the following departments?
From an upper management perspective, what has been the principle motivating factor in embracing LSS?
Strategic goals will be subdivided into:
Of the key elements of an organizational plan, which of the following would be most likely to contain numbers and dates?
Who was the first CEO to understand the need to control variation instead of the process average as a way to significantly improve quality?
Which of the following would be considered a strategic quality goal?
The concept most closely associated with lean production is:
Why is LSS called TQM on steroids?
Strategic goals must be subdivided. Thus, they are:
Many tools can be used in either lean or six sigma projects. A problem solving approach that unifies project follow-up is:
Which of the following quality gurus is most closely associated with the term "total quality management"?
The difference between strategic goals and the strategic business plan is that:
What would occur if the quality goals were not a part of the strategic plan?
Which American figure is seen as the earliest advocate of waste reduction?
A company has just started a LSS initiative. Which set of tools would be better suited for initial projects?
Which of the following quality luminaries would be most clearly identified as a proponent of improvement and breakthrough projects?
Strategic plan implementation at the functional level requires:
Which of the following legendary lean thinkers was never officially on Toyota's payroll?
Which of the following is a resource requirement needed to achieve strategic goals?
Who created the initial problem solving framework that would later become DMAIC?
After the development of a viable corporate strategy, the next logical step would be:
If a metrics format were being developed to track marketplace response, which of the following items would be included?
Metrics of the effectiveness of the strategic quality plan include:
The extension from lean production to lean office is possible because:
If metrics were used to track marketplace response as part of the strategic plan deployment, which of the following measures are most likely to be included?
Who should be the ultimate recipient of LSS project results?
One of Dr. Deming's 14 points for management states, "cease dependence upon inspection as a way to achieve quality". The underlying tenet of this statement is which of the following?