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28 notecards = 7 pages (4 cards per page)

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Chapter 26 Patient Accounts

front 1

Which of the following is true about bookkeeping?

back 1

It must be 100 percent accurate.

front 2

Where are all patient charges and receipts recorded each day?

back 2

Day sheet

front 3

What term describes the transfer of information from one record to another (this might be an automated process, depending on the electronic system in place)?

back 3

posting

front 4

The person who records the financial transactions of the business is the:

back 4

bookkeeper

front 5

What is the term that reflects that the amount paid is less than the total due?

back 5

Debit balance

front 6

What is the term that reflects that the amount paid is greater than was due, or the account is being paid in advance of service provided?

back 6

Credit balance

front 7

In the past, which system was exclusively used to record financial transactions?

back 7

pegboard system

front 8

Which of the following lists the procedures performed in that medical office, with their respective codes?

back 8

Encounter form

front 9

Which of the following is a record of all charges or services rendered, any payments made by the patient or the insurance carrier, and any adjustments, included with the specific dates of these entries?

back 9

patient ledger

front 10

What is the term for an authorization by the provider to discount fees to another medical professional, such as a nurse, medical assistant, or other health care providers?

back 10

professional discount

front 11

When patients are hospitalized but do not have the means to pay for hospital expenses and do not qualify for any government program, many health care organizations will offer:

back 11

charity care.

front 12

Patient account numbers are also known as:

back 12

. medical record numbers

front 13

Which of the following comments is appropriate when a patient tells you they are unhappy about their medical costs?

back 13

Let me explain what each of the charges are for.

front 14

What is the first step in posting a payment to a patient's account?

back 14

Pull up the patient's account on the computerized program.

front 15

f it appears that the patient will need to pay a substantial sum out of pocket, the medical assistant should discuss with the patient the manner in which payments will be made, ___ patient care.

back 15

prior to receiving

front 16

hich of the following is true about collecting copayments?

back 16

Copayments should be collected prior to the visit.

front 17

According to CMS, the provider or supplier who routinely waives Medicare deductibles and co–payments is ___ the actual charge of that service or supply.

back 17

misrepresenting

front 18

Credit

back 18

a payment subtracted from existing balance,

front 19

Debit

back 19

a charge added to existing balance

front 20

Debit balance

back 20

occurs when the amount paid is less than the total due

front 21

Credit balance

back 21

occurs when the amount paid is greater than was due or the account is being paid in advance of service provided

front 22

Adjustment

back 22

credit entry made on an account to decrease a balance owed to the medical office

front 23

Payment

back 23

money received from the patient or insurance carrier for services rendered

front 24

Charges

back 24

fee for services rendered

front 25

Accountant

back 25

one who keeps, audits, and inspects the financial records of individuals or businesses

front 26

Accounts payable

back 26

the total amounts owed by the practice to suppliers and other service providers for regular business operating expenses

front 27

Account

back 27

record of all transactions made on an individual's financial record that lists debits, credits, and balance

front 28

Accounts receivable

back 28

all the outstanding accounts (amounts due to the office)