front 1 Frederick taylor believed that: | back 1 the scientific method applied to work as well as science |
front 2 Frederick taylor was responsible for the development of | back 2 principles of scientific management |
front 3 Which of the following is not associated with the work of Taylor? | back 3 The hierarchical needs of labor. |
front 4 Higher productivity derived from efficient operations leads to | back 4 lower cost goods and services |
front 5 Which of the following is NOT an OM operations planning and control issue? | back 5 How much capacity do we need? |
front 6 In order to be successful with large-scale Web-based on-line shopping, companies
| back 6 no data |
front 7 Which of the following individuals made contributions to the OM field by developing time and motion study? | back 7 Frank Gilbreth |
front 8 Which of the following is NOT an OM tactical issue? | back 8 Where do we locate the facility or facilities? |
front 9 Operations managers help to provide workers with improved working conditions by | back 9 improving the ergonomic design of job functions |
front 10 Which of the following is NOT an example of the shift of power from producers to consumers? | back 10 less emphasis in reducing labor and material costs |
front 11 Operations management is the business function that plans, coordinates, and controls the
| back 11 Products and services |
front 12 Contemporary operations managers would NOT define quality in terms of | back 12 profits |
front 13 Who was heavily involved in industrial psychology? | back 13 Lillian Gilbreth |
front 14 Who developed the use of motion study in improving operations? | back 14 Frank Gilbreth |
front 15 The operations management transformation process in a manufacturing firm is primarily which of the following? | back 15 Physical |
front 16 Who was instrumental in shedding new light on psychological needs of workers and their motivations? | back 16 Elton Mayo |
front 17 Who developed the use of standardization in large scale mass production using a moving assembly line? | back 17 Henry Ford |
front 18 Higher quality products are commonly associated with | back 18 six-sigma quality standards |
front 19 Which of the following is NOT an OM strategic issue? | back 19 Should we have finished goods inventory? |
front 20 Largely due to the globalization of economies and the growth of e-commerce, the balance of power has shifted from | back 20 producers to consumers |
front 21 Which of the following is consistent with contemporary operations management? | back 21 replanting of forest land to reduce erosion |
front 22 Who was greatly responsible for the scientific management movement since the turn of the century? | back 22 Frederick Winslow Taylor |
front 23 Which of the following individuals made contributions to the field of Operations Management by shedding new light on worker motivation? | back 23 Elton Mayo |
front 24 F.W. Taylor believed that: | back 24 scientific laws governed how much work a person could do each day. |
front 25 In a retail store, the transformation process is a change of personnel,
| back 25 Exchange |