front 1 The quality management requirements of the medicare program are found in the | back 1 conditions of participation |
front 2 When the additional cost of an expensive health service does not exceed the additional benefit it was expected to provide, the service is considered to be | back 2 overused |
front 3 Until the 1970s healthcare quality activities were primarily based on the | back 3 pre industrial revolution craft model |
front 4 Factors unique to healthcare that inhibit adoption of certain industrial quality improvement techniques include | back 4 conditions and behavior of patients |
front 5 Which of the following individuals is considered the father of statistical quality control | back 5 walter shewhart |
front 6 Which of the following is the quality program managed by the US department of Commerces National Institute of Standards and Technology | back 6 baldrige performance excellence program |
front 7 Which of the following terms describes actors performed in a healthcare organization to achieve compliance with minimum quality standards | back 7 quality assurance |
front 8 Which of the following is a core value found in the baldrige health care criteria for performance excellence? | back 8 management by fact |
front 9 A high reliability organization is one in which | back 9 the number of accidents is fewer than expected |
front 10 Which of the following organizations was the first to sponsor a program to improve the quality of care in US hospitals | back 10 American College of Surgeons |
front 11 The three primary quality management activities are | back 11 Measurement, assessment, and improvement |