front 1 _____________ communication includes appearance, demeanor, facial expression, attitude, silence, listening | back 1 Nonverbal |
front 2 _______________is the most important skill to learn and develop fully in order to collect complete and valid data from your client | back 2 Listening |
front 3 Listing- SOLER | back 3 Square up to person you are listening to Open posture Lean in Eye contact Relax and respond |
front 4 Avoid ________________________, and avoid being more then 2-3 feet away from patient | back 4 Excessive or insufficient eye contact |
front 5 ______________ communication includes open ended questions, close ended questions, laundry list, rephrasing, well- placed phrases, inferring, provide information | back 5 verbal |
front 6 Providing a list of words to choose from in describing symptoms, conditions, or feelings to help you obtain specific answers is an example of a _____________________. | back 6 Laundry list |
front 7 Reviewing the medical records regarding past visits, previous test results, medications, lab results, allergies, previous procedures, etc. before meeting with the client so that you have some background information before going into the room, is part of what phase of the interview process? | back 7 Pre-introductory |
front 8 Nursing goals during_______________: establish an agenda for the interview and establish a trusting relationship and rapport with the client | back 8 introductory phase |
front 9 ___________________ phase includes: Introduce yourself, Explain purpose of interview, Discuss the type of questions that will be asked, Explain why we are taking notes “I am paying attention, just want to make sure I get everything.”; Assure client that confidential information will remain confidential
| back 9 Introductory |
front 10 During the ______________ phase: Nurse draws out the client’s comments about major bio data, reasons for seeking care, history of present health concern (COLDSPA), past health history, family history, review of body systems (ROS) for current problems, lifestyle and health practices, and developmental level; Interpret and validate information received from the client by listening, observing cues, and using critical thinking; Collaborate with client to identify problems and goals | back 10 working |
front 11 During the _________________ phase: Nurse summarizes info obtained during working phase , Validates problems and goals with client, Discuss possible plans to resolve the problem w/ client; ask the client if they have any questions or concerns | back 11 Summary |
front 12 When interviewing older clients, must first assess __________________. | back 12 hearing acuity |
front 13 What does COLDSPA stand for? | back 13 Character Onset Location Duration Severity Pattern Associated factors |
front 14 “What does the pain feel like?” is part of ___________________. | back 14 Character |
front 15 "When did the pain start?" is part of ______________. | back 15 onset |
front 16 “Where does it hurt the most? Does it radiate or go to any other part of your body?”, is part of a ________________ question. | back 16 location |
front 17 “How long does it last?” is part of a ______________ question. | back 17 duration |
front 18 “What other symptoms occur with it? How does it affect you?” is a part of ______________________ question. | back 18 associated factors |
front 19 If you have dry, flaky skin, you are deficient in: | back 19 Vitamin A Vitamin B Linoleic Acid |
front 20 If you have Dry skin with poor turgor, you are _________________________ | back 20 Dehydrated |
front 21 Rough scaly skin with bumps is a sign of? | back 21 Vitamin A deficiency |
front 22 Thinning, dry hair is a sign of? | back 22 Protein deficiency |
front 23 Sores that won't heal? | back 23 Protein, vitamin c, or zinc deficiencies |
front 24 ______________ is a voice volume disorder, caused by an issue within the larynx or impairment of cranial nerve X | back 24 Dysphonia |
front 25 ______________is a defect in the muscles that control speech. | back 25 Dysarthria |
front 26 Working Phase: | back 26 biographical data reasons for seeking care history of present health concern past health history family history review of body systems (ROS) for current health problems lifestyle and health practices developmental level. |
front 27 The health history has eight sections: | back 27
|
front 28 ___________________ is used to view the red reflex and to examine the retina of the eye | back 28 Ophthalmoscope |
front 29 The nurse will use which technique of assessment to determine the presence of crepitus, swelling, and pulsations? | back 29 Palpation |
front 30 ____________ (heard over part air and part solid) Loud, low, hollow sound of a normal lung | back 30 Resonance |
front 31 _______________________ (heard over mostly air) Very loud, low, booming sound heard from a Lung with emphysema | back 31 Hyperresonance |
front 32 ___________ (heard over air) loud, high, drumlike sound heard over stomach | back 32 Tympany |
front 33 _______________ (heard over more solid tissue) is a medium pitched, thud like sound hear over Diaphragm, pleural effusion, liver | back 33 Dullness |
front 34 ________________(heard over very dense tissue) soft, high pitched heard over Muscle, bone, sternum, thigh | back 34 Flatness |