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front 1 If the chance that any one of five telephone lines is busy at any instant is 0.01, then what is the probability that all the lines are busy? | back 1 Correct Option:B Explanation N = 5, p = 0.01, x = 5 Apply Standard formula for Binomial Distribution. Thus, option b is the correct answer. |

front 2 Who should complete the control phase after the successful completion and implementation of the first four phases of DMAIC? | back 2 Correct Option:D Explanation The control phase should be completed by the entire team. Control is not an insignificant phase of the DMAIC process. The green belt or the process owner alone may not have the ability and knowledge to structure the last control step. So option d is correct. |

front 3 To increase the power of the experiments, what is the best choice in the hands of a Six Sigma team? | back 3 Correct Option:A Explanation Options b and c are not serious considerations, and thus option d can be ruled out. Conceptually, increase in sample size increases the possible accuracy of the experiment, and thus an increase in power. So, option a is the correct answer. |

front 4 Which of the techniques used in DOE helps you in eliminating errors due to nuisance factors? | back 4 Correct Option:B Explanation By creating blocks in an experiment, you can eliminate the errors due to nuisance factors and thus option b is the correct answer. |

front 5 Hypothesis testing is usually done to: | back 5 Correct Option:D Explanation Statistically validate if a sample mean does belong to the population, find if means of two groups are the same or if they are significantly different, and validate if variances of two groups are the same or if they are different. Option d is the correct answer. |

front 6 What is the concept behind PDCA? | back 6 Correct Option:C Explanation The key question phrase is "concept behind." Option b is inappropriate and does not fit the question. Option a would be correct if the question requested another name for PDCA. Answer option d could be one of the number of potential positive outcomes of this activity. However, the concept behind and objective of PDCA is that of continuous improvement. |

front 7 What are the six experiments called while performing one experiment with five repetitions? | back 7 Correct Option:B Explanation Repeated trials or replications are often conducted to estimate the pure trial-to-trial experimental error so that lack of fit may be evaluated. Randomization frees an experiment from the environment and other biases. Sequential experiments are conducted one after another, not all at the same time. Adjustments may be made in the experimentation based upon the knowledge obtained. Almost any DOE contains planned grouping. So answer option b is correct. |

front 8 Which type of chart is used for small shifts in variation? | back 8 Correct Option:D Explanation The other charts are traditional control charts that are designed to identify significant shifts in process variation, while the CUSUM chart is designed to show small variation shifts. |

front 9 What are the distinct types of variation that are noted down in control charts? | back 9 Correct Option:C Explanation Chance and assignable are the two varieties of variation. Chance variation is also referred to as normal or random (among others). Assignable variation is also called special or non-normal. So option c is correct. |

front 10 Which of the following is an advantage of the production of a product in large lots? | back 10 Correct Option:A Explanation According to the proponents of lean manufacturing and continuous flow, options b, c, and d are all disadvantages. For large lot processing delivery lead times increases, transportation of products increases, and products have more potentiall for damage. Option a is generally recognized as the main advantage of large batch runs that may be more than offset by the disadvantages. So option a is the correct choice. |

front 11 A sample is to a statistic as a population value is to a: | back 11 Correct Option:C Explanation A statistic is derived from a sample. A parameter is derived from a population. So option c is correct. |

front 12 A calculation for reproducibility results in a value of 0 (zero), while repeatability yields a positive number. Without any other considerations, what conclusion can be made regarding the reproducibility result? | back 12 Correct Option:D Explanation It is possible to have a reproducibility result of zero when studying automated equipment. Sometimes the appraiser only places a part in an instrument and an automatic reading is recorded in a database. There is no appraiser or operator effect in this kind of measurement, therefore, reproducibility is zero. So option d is correct. |

front 13 Historically, the number of flaws in the finish of surface has an average of 0.45. What is the probability of a randomly selected item having more than one defect in the surface finish? | back 13 Correct Option:A Explanation The Poisson distribution is used to model rates. The probability of exactly "r" events occurring can be computed using the Poisson distribution shown below. Entering values as r = 0 and myu value = 0.45 in the required equation gives the probability of exactly zero defects as 0.6376. Entering values as r = 1 and myu value = 0.45 in the same equation gives the probability of exactly 1 defect as 0.2869. The probability of less than 2 defects is 0.6376 + 0.2869 = 0.9245. Thus, the probability of more than 1 defect is 1 - 0.9245 = 0.0755. So answer choice a is correct. |

front 14 Why are scatter diagrams are useful in problem-solving? | back 14 Correct Option:C Explanation This question requests a positive response. Options a and b describe the Pareto diagram. Option d is one advantage of control charts (perhaps histograms as well). A scatter diagram depicts the relationship between variables. Specifically, an input variable may have an effect on an output variable. So answer option c is correct. |

front 15 The advantage of using the modern designed method of experimentation, rather than the classical OFAT, is that: | back 15 Correct Option:C Explanation The key to this question is the meaning of the word 'classical'. To most authors, this term refers to varying one factor at a time (OFAT) while holding all other factors constant. Although this approach may work for very simple problems, it causes havoc with moderately complex systems. The fixed factors do vary, which can waste time, effort, and money. This traditional approach can yield invalid or inconclusive results. Modern design experimentation (including fractional factorials, improved three factor designs, and Latin square logic) squeeze a large amount of valid information from a few trials. Option c is correct. |

front 16 What does ANOVA stands for? | back 16 Correct Option:A Explanation ANOVA stands for Analysis of Variance. Option a is the correct answer. |

front 17 Which of these quality tools would NOT be expected to be used during the results confirmation stage of a problem solution ? | back 17 Correct Option:A Explanation Note that a negative response is requested. The results confirmation stage uses performance data collection and analysis tools such as check sheets, Pareto diagrams, histograms, and control charts. The flow chart is normally used earlier in the problem-solving process, often to help define the problem. Answer a is the suitable choice. |

front 18 If 6 consecutive samples were taken from a process and precisely measured, you can still expect differences. What type of variation would be the most difficult one to determine? | back 18 Correct Option:A Explanation The small sample size would make it impossible to give a high level of confidence in the results. However, inherent process variation, piece-to-piece variation, and measurement error are obtainable. Lot-to-lot variation would not be detectable unless carefully planned for (which is not indicated in the question). So option a is correct. |

front 19 Which of the following inference tests does NOT require the knowledge of a test or population variation? | back 19 Correct Option:D Explanation Note that a negative response is requested. All of the above require population or sample variance (or standard deviation) except the chi-square test (with sup6 2 unknown). Option d is correct. |

front 20 Which of the following is the LEAST likely candidate to assist in the problem definition stage of Six Sigma? | back 20 Correct Option:D Explanation Note that a negative response is requested. Items like CTQ trees, Pareto, yield data, customer feedback, and so on are useful for project definition. Control charts occur much later in the DMAIC cycle. So answer d is the correct choice. |

front 21 What is the name of the condition if you are running a 7-4 fractional experiment? You know factors A, B, C, D, and E are independent of each other, but you suspect factors F and G are not independent. You conducted a small sub-experiment and discovered a high correlation between factors F and G. | back 21 Correct Option:A Explanation Having two variables that are highly correlated in the experimental model will make it difficult or impossible to detect which factor really affects the response. This condition is called collinearity. The correct answer is option a. |

front 22 If P(A) is 0.6 and P(B) is 0.5 and the probability of either event happening is 0.85, what is the probability of both the events occurring? | back 22 Correct Option:A Explanation 0.85 = P(A) + P(B) - P(A&B) = 0.6 + 0.5-0.85 = 0.25. Thus, option a is the correct answer. |

front 23 A process has high variability and an off-centered mean. What is the first action the team needs to take? | back 23 Correct Option:A Explanation For this process, centering the mean will bring a lot of the non-conforming possibilities within the specification limits. Option a is the answer. |

front 24 What is the use of Scatter Diagrams? | back 24 Correct Option:C Explanation Control charts usually do the process controlling. A display of tasks or events may be accomplished with a flow chart or checklist. Cause-and-effect diagrams can help identify root causes. Scatter diagrams are used to display correlation. So option c is correct. |

front 25 Five samples are drawn out of a population of 200, with each sample being of size 5. The sample means are 2, 2.5, 3, 2.6, and 4. What is the sample mean? | back 25 Correct Option:A Explanation According to CLT, the sample mean is the mean of all the sample means. Taking an average of all the sample means, the answer is 2.82 which is close to 2.8. Option a is correct. |

front 26 In IT sector, time and effort spent in testing the software, fixing bugs, and retesting would be considered as what type of waste? | back 26 Correct Option:C Explanation Any effort spent on testing, bug fixes, and retesting would be considered as waste of type defects. If this was done right the first time, we would not have this waste. |

front 27 What is the need to plot data points on the least squares line if a probabilistic regression model exists? | back 27 Correct Option:B Explanation The best answer is b. There may be a mathematical error. The second best answer is a. Answer option c is incorrect and option d is always risky. |

front 28 A team of Six Sigma has reached the control stage of DMAIC. The team has successfully reduced the defect of fabric critical stains from 73 to 1 per fabric roll. Now what type of control chart should the team recommend? | back 28 Correct Option:B Explanation All four answers refer to valid control charts, but only answer B recognizes the Poisson nature of the improvement achieved. Critical stains are defect counts which are descriptive of the Poisson distribution. All other chart options are improper applications. Option b is correct. |

front 29 What would be considered the most important element in the deployment of Six Sigma? | back 29 Correct Option:C Explanation All of the answer choices are key Six Sigma elements. However, the question states the "most important element." Management support is the most important element listed. |

front 30 What is the attempt to reduce the impact of human error in a process called? | back 30 Correct Option:A Explanation Kaizen means continual improvement. Jidhoka is a kind of visual board. Muda means waste, while Poka-Yoke is said to be mistake-proofing of a process. So option a is correct. |

front 31 What is the major weakness of the one-factor-at-a-time experimental strategy? | back 31 Correct Option:B Explanation All the items present good arguments against the one-factor-at-a-time testing. However, the major disadvantage is the failure to account for interactions. So answer b is correct. |

front 32 Process capability (Cp) describes a process, often in a stable manufacturing environment, which leads to the production of a product that conforms to client and design specifications. What will be the Cp value of an ideal process? | back 32 Correct Option:A Explanation An ideal process will have a Cp value > 1 in a stable environment. Option a is the correct answer. |

front 33 What does OEE stands for? | back 33 Correct Option:A Explanation OEE stands for Overall Equipment Effectiveness. |

front 34 The determination of temporal variation in multi-vari charting means: | back 34 Correct Option:B Explanation This is basically a definition related question. Temporal variation means variation over time. So option b is correct. |

front 35 Which of the following pairs is the most useful in preparing control charts, when used together, for variables data? | back 35 Correct Option:C Explanation An X-bar and R chart are represented best by variables data. Options a and b list attribute data quantities. The two values in option d are measures of dispersion and are not used together in control charting. So option c is correct. |

front 36 Which of the following describes internal failure costs? | back 36 Correct Option:D Explanation The nonconformance costs are related to processes that do not match the customer expectations and hence relate to internal failure costs. |

front 37 Choose the control chart that is used to monitor discrete data in Lean Six Sigma Green Belt? | back 37 Correct Option:A Explanation p Chart is the control chart that is used to monitor discrete data in Lean Six Sigma Green Belt. |

front 38 If an experiment has an alias, you could say that the two factor effects are: | back 38 Correct Option:A Explanation A design alias implies that the two factor effects are confused or confounded with each other. So option a is correct. |

front 39 Why would a Six Sigma practitioner use an EWMA chart? | back 39 Correct Option:C Explanation An Exponential Weighted Moving Average, or EWMA, chart is primarily used to indicate small shifts in process variation. |

front 40 What is the definition of Inventory type of waste? | back 40 Correct Option:B Explanation Inventory type of waste refers to any supply in excess to process requirements necessary to produce goods or services just-in-time. So the correct answer is option b. |

front 41 Which type of control chart is ideal for destructive testing? | back 41 Correct Option:C Explanation The control chart that works best for destructive testing is an I chart since only one unit is required to plot results at a sing point in time. |

front 42 Which of the following is NOT a direct benefit of a Six Sigma project? | back 42 Correct Option:C Explanation Six Sigma project helps in improving COQ, customer satisfaction, and also market share by increase in number of customers. Improving supplier quality is not a direct benefit of a Six Sigma project thus option c is the correct incorrect answer. |

front 43 When put together, what do Repetition and Replication help the Six Sigma team determine? | back 43 Correct Option:C Explanation Repetition helps in determining short-term variability and Replication helps with long-term variability. Put together, they help in determining both. Thus, option c is the correct answer. |

front 44 Which of the following statements is NOT true with regard to regression analysis? | back 44 Correct Option:D Explanation Regression is a method of fitting a model to data. Least squares is the most common procedure, but other procedures are also available. The correlation coefficient, r, is a measure of the strength of the correlation. When r = 1, there is perfect positive correlation, and when r = -1, there is perfect negative correlation. The coefficient of determination, r squared, represents the portion of the variability in the data explained by the regression model. Answer option d is the correct choice. |

front 45 What set of basic quality tools would be most applicable for a work team to use when there is a desire to follow procedures and work instructions more closely? | back 45 Correct Option:C Explanation Histograms, fishbone charts, control charts, Pareto diagrams, and affinity diagrams have no application as memory aids. Data sheets, checklists, and flow charts might offer an advantage. Only answer choice c offers two of these tools. So option c is correct. |

front 46 Variable control chart subgroup sizes are generally 3, 4, 5, or 6 for all of the following reasons EXCEPT: | back 46 Correct Option:B Explanation Note that a negative response is requested. The weakest selection is option b. Control chart paper was developed to support a logical control chart sample size. Sample sizes should not be chosen to fit a handy form. The other items have merit. So option b is the correct choice. |

front 47 What is the variance for a distribution of means with a sample size of 36 and a population standard deviation of 3? | back 47 Correct Option:C Explanation Applying CLT principles, Sample Standard deviation = 3/sqrt(36) = 0.5 and sample variance is thus the square of standard deviation. Option c is the correct answer. |

front 48 Which of the following is NOT an advantage of control charts? | back 48 Correct Option:B Explanation Note that a negative response is requested. The advantages of control charts include their ability to detect trends of statistical significance, provide an ongoing measure of process capability, and detect special causes of variation. The disadvantage is that they can be difficult to interpret properly. So answer b is the correct. |

front 49 What is the most important benefit of implementing Lean? | back 49 Correct Option:B Explanation Lean eliminates waste, helps in reduction of NVA, and also helps the company in achieving financial gains. But principally, the important benefit of implementing Lean is to achieve continuous flow of the product. Thus, option b is the correct answer. |

front 50 A Six Sigma team has been created to improve the process in which a company takes orders for its products. Which of the following tools should the team use to determine all the potential pitfalls and the actual defects that occur? | back 50 Correct Option:A Explanation A Process Failure Mode Effects Analysis (PFMEA) is a structured analytical tool used by an organization, business unit, or cross-functional team to identify and evaluate the potential failures of a process. PFMEA helps to establish the impact of the failure, and identify and prioritize the action items with the goal of alleviating risk. It is a living document that should be initiated prior to the process of production and maintained through the life cycle of the product. |

front 51 According to a national grocery store chain manager, only 6% of customers who have surveys mailed to their homes return them filled out completely. What is this type of sampling error called? | back 51 Correct Option:A Explanation Since 94% of the customers have not responded to the surveys, it is a non-response error. |

front 52 Which approach talks about equipment effectiveness? | back 52 Correct Option:B Explanation Total Productive Maintenance, or TPM, is focused on Overall Equipment Effectiveness (OEE), which completely focuses on equipment reliability and maintenance. So option b is the correct answer. |

front 53 Which Six Sigma role is most likely to define objectives for an improvement team? | back 53 Correct Option:B Explanation The team sponsor is often likely to define team objectives. The second best choice is the team leader, although this is usually not the case. Team facilitators and members do not define team objectives. Answer option b is correct. |

front 54 What is accuracy? | back 54 Correct Option:D Explanation A review of measurement terminology is required. Getting consistent results repeatedly is precision. Reading to one decimal greater than the reported dimension has to do with the sensitivity of the device. Using the best measuring device available can be costly and unnecessary. The correct choice is getting an unbiased true value. |

front 55 What should the Six Sigma Green Belt do in terms of actions if Cp = 1.3 and Cpk = 0.8? | back 55 Correct Option:A Explanation The variations seem to be under control as indicated by the Cp value. The change in Cp and Cpk could be because of shift in the mean, which needs to be centered. Option a is the correct answer. |

front 56 Which of the following is used to test the equality of medians from two or more different populations? | back 56 Correct Option:A Explanation The Mood's Median is a nonparametric test used to test the equality of medians from two or more different populations. |

front 57 While plotting a multi-vari chart on the graph paper, what metric is used for the horizontal scale? | back 57 Correct Option:A Explanation In multi-vari charting, time (or sample number in time sequence) is shown on the horizontal scale and a variable measurement (usually with locational identification) is shown on the vertical scale. So option a is correct. |

front 58 What is the basic assumption of null hypothesis? | back 58 Correct Option:B Explanation Option d is a filler option. It is desirable that the sample size be adequate (option c), but sufficient information may not be available to determine an adequate sample size before testing. One assumption made in the analysis of variance of means is that the variables are independent. So answer b is correct. |

front 59 Which of the following does an F distribution closely resemble? | back 59 Correct Option:B Explanation The F statistic is the ratio of two sample variances (two chi-square distributions). It should come as no surprise that it resembles a chi-square distribution in appearance. So answer option b is correct. |

front 60 In hypothesis testing, if someone stated one minus the level of confidence risk, then which of the following statistics would be under consideration? | back 60 Correct Option:A Explanation The first observation made would be that the experimenter is probably confused. If the statement is correct, then: 1-alpha risk = level of confidence or 1-level of confidence = alpha risk. So option a is correct. |

front 61 Which of the following best defines "Overproduction" type of waste? | back 61 Correct Option:A Explanation The definition of Over-Production type of waste is producing faster or an excess quantity than the internal or external customer needs. |

front 62 A ''pull'' production system is a production system where you make as much product as you can regardless of whether the customer needs it or not. | back 62 Correct Option:B Explanation A Pull production system only make the amount needed to meet the customer's specific demands. |

front 63 An engineer is considering a fractional factorial instead of a full factorial to analyze a process because of the large number of variables under study. Apart from the possibility of studying a large number of factors with relatively few experiments, what other characteristic will support a decision to use a fractional factorial instead? | back 63 Correct Option:B Explanation Answer options a and c are conceptually wrong. Options b and d are valid concepts but only option b responds to the question. A good reason to use a fractional factorial is that one knows the process and has no immediate concerns about factor interactions. Answer option b is correct. |

front 64 In the theory of control charts, the distribution of the number of defects per unit very closely follows the: | back 64 Correct Option:D Explanation The normal distribution relates to variable data and not attribute data. The chi-square distribution is used to make inferences regarding population variances. The binomial distribution is assumed for defectives. The Poisson distribution is assumed for defects. So option d is correct. |

front 65 What are the typical phases of Six Sigma-based Improvement methodology? | back 65 Correct Option:A Explanation The DMAIC (Define, Measure, Analyze, Improve, Control) cycle, an integral part of Six Sigma, is used for improvements. |

front 66 Conceptually, which tool used in the Six Sigma DMAIC implementation resembles the Process Decision Program Chart? | back 66 Correct Option:A Explanation Of all these tools, FMEA can be used to plan contingency, which is the primary purpose of PDPC. Option a is the correct answer. |

front 67 Identify the post-improvement tool which would be most beneficial when generating fresh ideas after the results of an improvement process have been disappointing. | back 67 Correct Option:B Explanation Answer options a, c, and d are ideal for determining the effectiveness of various improvement activities. Brainstorming would be used to generate ideas if improvement results proved to be inadequate. Options b is correct. |

front 68 What type of waste is "Patient is ready to be seen but doctor is not available"? | back 68 Correct Option:A Explanation Patients waiting to see doctor is Waiting type of waste. If the doctor is waiting for patients, then it would be underutilization. |

front 69 Identify the relationship between Waste and Defect. | back 69 Correct Option:C Explanation According to TIMWOODS, which pertain to the 8 Wastes of Lean, Defect is definitely a type of Waste. Thus, option c is the correct answer. |

front 70 While considering the stakeholder groups, which of the following terms is closely identified with the term "community"? | back 70 Correct Option:A Explanation All the options are a part of the local or global community. However, relative to stakeholder groupings, community and society are often used interchangeably. So answer option a is correct. |

front 71 A scoop samples 100 units/trial. What must be the average number of defects for there to be an 80% chance that more than one defect will be found in the sample? | back 71 Correct Option:C Explanation This question requires using the Poisson table in reverse. Note that more than one defect is desired. For the sample to contain more than one defect with an 80% probability, a table must be used to determine a 20% probability of 0 or 1. From the table, np=3.0. There must be three defects in the scoop. So option c is correct. |

front 72 What is the key benefit of multi-vari charting? | back 72 Correct Option:C Explanation Option d may or may not be true; this is a distractor choice. Options a, b, and c are true statements. However, the principal reason behind multi-vari charting is to breakdown the variation into components, such as positional, cyclical, and temporal so that improvements can be made. So option c is correct. |

front 73 When a single gage is checked by comparing the results of different operators taken at different times, a reference is being made to the gage: | back 73 Correct Option:D Explanation This question requires a review of measurement terminology. Answer option a is incorrect since sensitivity is the ability to detect differences in measurement. Option b is incorrect because accuracy is an unbiased true value. Option c is incorrect since precision is getting consistent results repeatedly. Answer d is correct. |

front 74 For 5 factors and 2 levels, the DOE setup has 16 runs. What type of experiment is being conducted? | back 74 Correct Option:A Explanation In this case, half-fractional factorial is conducted. The total number of runs for full factorial would be 32 (2^5 =32). If only 16 runs are set up, then it is half of the full model. |

front 75 Which of the following control charts would best fit a process in which measurement data on a product is easily obtained? | back 75 Correct Option:C Explanation Option a is incorrect because Run Charts are not control charts. Median charts are not as sensitive to process change as X-bar and R charts. Option b is not the best answer. The p charts (option d ) are meant for attributes and not measurements. So option c is correct. |

front 76 What is Takt Time? | back 76 Correct Option:D Explanation Lean production uses takt time as the rate at which a completed product needs to be finished to meet customer demand. |

front 77 Which of the following is the only way to analyze variance by ranks? | back 77 Correct Option:D Explanation From the options given, the Kruskal-Wallis test is the only one to analyze variance by ranks. |

front 78 What are the factors that impact the shape of the t distribution? Select all that apply. | back 78 Correct Option:A, B Explanation The shape of a t distribution is influenced by the sample size and the Degree of Freedom. So option 1 is correct. |

front 79 What part of 5S promotes all work stations for a particular job being identical? | back 79 Correct Option:A Explanation Seiketsu (Standardize) is the right answer. All work stations for a particular job should be identical. All employees doing the same job should be able to work in any station with the same tools that are in the same location in every station. |

front 80 If process A, B, and C are working in series with their first pass yields as A = 94%, B = 98%, C = 99%, then the total DPU is: | back 80 Correct Option:C Explanation A*B*C = 91.19%. TDPU = -ln(RTY) = 0.09 = 9 per 100 |

front 81 Which statistic can be used to determine the probability of variances occurring? | back 81 Correct Option:D Explanation The Chi-Square statistic can be used to determine the probability of variances occurring. Chi- square = (n-1)s2/sigma2 |

front 82 What should practitioners be very sensitive to while plotting Control charts? | back 82 Correct Option:D Explanation All the factors listed above are extremely important. Sp option d is correct. |

front 83 To state that a model in an experimental design is fixed indicates that: | back 83 Correct Option:A Explanation Answer choices b, c, and d are all filler options. Experimental design levels are established (or fixed) based on the best advice of people knowledgeable about the process. A balanced design is then considered only at those levels. Based upon analysis, factors may then be adjusted to other fixed levels for subsequent experimentation. The objective is to achieve optimum performance. Option a is correct. |

front 84 In a single-factor ANOVA, the assumption of homogeneity of variances applies to: | back 84 Correct Option:A Explanation An underlying assumption in any analysis of variance of means is that homogeneity of variance applies to the variation within each factor (treatment). Statistical tests exist to test this homogeneity, but in ANOVA, the assumption is that the natural variation within each factor is the same. So option a is correct. |

front 85 Using which of the following tools can basic information about data, such as central location, width, spread, and shape be visualized ? | back 85 Correct Option:D Explanation This question requires basic quality tool knowledge and a review of the answers. Option a is incorrect because a p chart is an attribute control chart which records the proportion of non-conforming items. Option b is a tool showing the organized output from a brainstorming session. Option c is a graphic representation of the cause-and-effect relationship among elements of a problem. The histogram is described in the question. Option d is correct. |

front 86 Who among the following is typically NOT a relevant stakeholder in an important project? | back 86 Correct Option:B Explanation The relevant stakeholders in any project are the stockholders, management, employees, suppliers, and customers. Potential competitors would not be stakeholders in a company project. So answer option b is correct. |

front 87 Encot produces computer chips for large medical and technological corporations. To determine the number of defective chips from each batch of inspected products, what type of chart should its managers use? | back 87 Correct Option:A Explanation The p chart is used when the data can only be whole numbers, as in counting; it is known as discrete data (also known as attribute data). Every item in the sample is evaluated for only the number of defects, flaws, or occurrences, etc. |

front 88 Which of the 5S techniques is the first step in 5S implementation? | back 88 Correct Option:A Explanation Seiri (Sort), is the first step in making things cleaned up, sorted, and organized. It starts out by sorting the necessary and the unnecessary items and remove the unnecessary items from the workplace. |

front 89 The UCL and LCL on a traditional control chart are set how many standard deviations below and above the average? | back 89 Correct Option:B Explanation The control limits of a traditional control chart are set 3 standard deviations above and below the average. |

front 90 Which of the following can a Six Sigma project reduce? | back 90 Correct Option:C Explanation Since internal failure cost and external failure cost are integral parts of the total failure cost, option c is the correct answer. |

front 91 For a full factorial experiment with 23 treatments and 1 replicate, how many runs can you expect? | back 91 Correct Option:C Explanation 23 designs plus 1 replicate gives you 23+23. Since this is full factorial, we will include all of these, that is, 46. |

front 92 Which tool is specifically designed to identify risks of a potential solution? | back 92 Correct Option:B Explanation The other answer choices could be helpful but a FMEA is specially designed to identify risks. |

front 93 After a solution pilot is deployed, what type of hypothesis test should be used? | back 93 Correct Option:D Explanation A paired t-test is used for a dependent group and is the hypothesis test used to validate effectiveness of improvement efforts. |

front 94 A sample _____ is used to make inferences about the population _____. | back 94 Correct Option:C Explanation A statistic belongs to the sample and parameter to the population. So option c is correct. |

front 95 Who will be the primary user of the control plan? | back 95 Correct Option:D Explanation The control plan is created to guide the process owners to maintain the improvements made during the Six Sigma project. |

front 96 What is the appropriate mathematical model to describe the sampling distribution of the fraction defective in samples from a controlled process in which p bar = 0.05? | back 96 Correct Option:B Explanation Options a and d refer to variables data. A binomial distribution for sampling focuses on defectives. In this case, p bar is given as 0.05 (or 5%). So answer choice b is correct. |

front 97 For a process working at 3 Sigma level, how many opportunities out of one million are considered to lie outside of the specification limits provided by the customer? | back 97 Correct Option:D Explanation A 3 Sigma process has a total of 66807 defects. Option d is the correct answer. Using a Sigma Level Conversion table, a sigma level of 3 corresponds to a DPMO of 66807. |

front 98 In which stage of a DMAIC approach should the Six Sigma team decide on making a Flow-chart or a Value Stream Map (Current and Future)? | back 98 Correct Option:C Explanation Typically, micro-level maps or process flowcharts are made in the Analyze stage. So c is the answer. |

front 99 In terms of ease of understanding and implementation, which of the following tools is considered best to inform employees of their work roles? | back 99 Correct Option:C Explanation Written Instructions are considered the easiest to comprehend by employees. |

front 100 Which of these are categorized under Precision in a GAGE RR Study? | back 100 Correct Option:C Explanation Repeatability and Reproducibility show how precise the measurement system is. Thus, they are the best indicators of precision. |