Nurs 1014

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1

evaluating

the nurse and patient together measure how well the patient has achieved the outcomes specified in the plan of care.

2

Criteria

are measurable qualities, attributes, or characteristics that identify skills, knowledge, or health states.

3

Standards

are the levels of performance accepted by and expected of nursing staff or other health team members.

4

evaluative statement

includes a decision about how well the outcome was met, along with patient data or behaviors that support this decision.

5

value performance improvement

are actually making a difference versus merely wishing things were different ________.

6

Peer review

the evaluation of one staff member by another staff member on the same level in the hierarchy of the organization, is an important mechanism nurses can use to improve their professional performance.

7

Quality-assurance programs

are special programs that pro- mote excellence in nursing.

8

structure evaluation

or audit focuses on the environment in which care is provided.

9

process evaluation

is the nature and sequence of activities carried out by nurses implementing the nursing process.

10

Outcome evaluation

focuses on measurable changes in the health status of the patient or the end results of nursing care.

11

Quality improvement (QI)

is “the commitment and approach used to continuously improve every process in every part of an organization, with the intent of meeting and exceeding customer expectations and outcomes”

12

Nursing-sensitive quality indicators

are those indicators that capture care or its out- comes most affected by nursing care.

13

Concurrent evaluation

is conducted by using direct observation of nursing care, patient interviews, and chart review to determine whether the specified evaluative criteria are met. evaluated while the patient is receiving care

14

Retrospective evaluation may

use post discharge questionnaires, patient interviews (by telephone or face to face), or chart review (nursing audit) to collect data.