theory test 2 unit 4A

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1

alarm reaction

alerts the body defenses initial reaction pg 973

2

anger

an emotional state consisting of a subjective feeling of animosity or
strong displeasure pg976

3

anxiety

common reaction to stress a state of mental uneasiness, aprehension,
dread pg975

4

body image

image of physical self, how a person perceives the size appearance
and functioning of the body and its parts 924

5

burnout

a complex syndrome of behaviors that can be linked to the exhaustion
stage of the general adaption model pg 982

6

caregiver burden

long term stress in family members who undertake the care of a person
in the home for a long period pg 978

7

coping

dealing with change pg 978

8

coping mechanism/strategy

natural or learned way of dealing with changing environment or
specific problem or situation

9

core self concept

the beliefs and images that are most vital to an individual's
identity pg924

10

counter shock phase

the changes produced in the body during shock phase are reversed pg973
(end of fight or flight)

11

crisis counseling

focuses on solving immediate problems and it involves individuals,
groups , or families pg 982

12

crisis intervention

a short term helping or assisting client to work through crisis to
its resolution and restore their pre-crisis level of functioning pg982

13

depression

an extreme feeling of sadness,despair,dejection,lack of worth,or
emptiness pg982

14

ego defense mechanisms

unconscious psychological adaptive mechanisms; the unconscious mind
working too protect the person form anxiety pg977

15

fear

an emotion or feeling of apprehension aroused by impending or seeming
danger, pain or another perceived threat pg976

16

general adaptive syndrome (GAS)

stress response is characterized by a chain or pattern of
physiological events; parts of body affected include GI tract,adrenal
glands and lymphatic structures ex; thymus spleen lymph nodes shrink.
pg 973

17

global self

refers to the collective beliefs and images one holds about oneself pg923

18

global self esteem

how one likes oneself as a whole pg925

19

ideal self

how we should or would prefer to be pg924

20

role ambiguity

when expectations are not clear and people so not know what to do or
how to so it and are unable to predict the reactions of others to
their behavior pg925

21

role development

socialization into a particular role pg925

22

role mastery

person's behavior meets role expectations pg925

23

role conflict

arise from opposing or incompatible expectation pg925

24

role performance

how a person behaves in comparison to the behaviors expected by that
role pg925

25

role strain

feeling or made to feel inadequate or unsuited for a role pg 925

26

self concept

one's mental image of one's self pg922

27

self esteem

one's judgement of one's own worth; how one that persons's standards
and performance compare to others standards and to one's ideal self

28

shock phase

during this phase the stressor may be perceived consciously or
unconsciously by a person ( part of alarm reaction which is part of
local adaptation syndrome) pg 273

29

specific self esteem

how one approves of a certain part of one's self pg925

30

stage of exhaustion

the adaption the body made in stage of resistance cannot be
maintained. The body may rest or return to normal of death may be the
ultimate consequence

31

stage of resistance

body adaption takes place; the body attempts to cope with the
stressor and to limit the stressor to the smallest area of the body
than can deal with it pg 976
(second stage of Local adaptation syndrome and general adaptation syndrome)

32

local adaptation syndome (LAS)

one part of the body or an organ reacts to stress it has 3 stages:
alarm reaction, resistance and exhaustion

33

stimulus based stress model

stress as a stimulus, a life event, or a set of circumstances that
arouses physiological and or psychological reactions that may increase
individual vulnerability to illness. pg973

34

stress

a condition in which an individual experiences changes in the normal
balanced state pg972

35

stressor

an event or stimulus that cause an individual to experience stress pg972

36

transactional stress theory

the individual responds to perceived enviromental changes with
adaptive of coping responses;
cognitive, affective, adaptive(coping ) responses that arise out
of person- environment transactions pg974

37

attentive listening

listening actively with mindfulness pg419

38

caring

sharing deep and genuine concern about the welfare of another person pg398

39

comfort

the ease or alleviation of a person's feeling of grief or distress

40

comforting

the act of erasing or alleviating a person;s feeling pf grief or distress

41

communciation

any means of exchanging information of feeling between 2 or more
people pg411

42

congruent communcation

the verbal and nonverbal aspects of the message that match pg418

43

decode

means to relate the message perceived tp the receiver's storehouse of
knowledge and experience and to sort out the meaning of the message pg412

44

empathy

the ability to experience in the present a situation as another did
at he same time in that past pg 424

45

encoding

the selection of specific signs or symptoms (codes) to transmit the
message such as which words, how ro arrange words,tone and gestures pg412

46

feedback

the message the receiver returns to the sender pg413

47

group

2 or more people that have shared needs or goals, who take each other
into account pg425

48

group dyamics

communication that takes place place between members of any group pg425

49

helping relationships

nurse client relationships that helps to achieve 3 goals
1) help client manage problem more effectively
2)help client become better at helping themselves
3) help client develop action oriented prevention mentality pg423

50

non verbal communication

communication in forms such as gestures, facial expressions, touch pg413

51

personal space

the distance people prefer in interactions with others
1.5 to 4 ft pg416

52

process recording

verbatim ( word for word) recording of a situation pg430

53

proxemics

the study of distance between people in their interactions pg416

54

territoriality

a concept of space and things that an individual considers as
belonging to self pg417

55

therapeutic communication

promotes understanding and can help establish a constructive
relationship between the nurse and the client pg418

56

verbal communcation

spoken or written word pg413