Kinn's Chapter 6 - 11

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1

List items needed to take a message (7)

Name
Number (day, evening, cell)
Brief message (reason)
Who is msg for?
Action to be taken
Date and time
My initials

2

Time Zones

East Coast (2+)
Central (1+)
Mountain Standard time
West Coast (1-)

3

matrix

Something in which a thing originates, develops, takes shape, or is contained; a base on which to build.

4

no-show

A person who fails to keep an appointment without giving advance notice.

5

double-booking

Which is the least satisfactory method of scheduling for the patient?

6

Flexible office hours

evening or weekend scheduling is available.

7

Wave scheduling

Places three patients in the office at the same time and they are seen by the order in which they arrive.

8

Modified wave scheduling

patients scheduled to arrive at given intervals during the first half of the hour, and none scheduled to arrive during the second half hour. It is based on what is best for the physician and clinic needs

9

Reception Area

Magazine Order
Seating Area
Clean
Toys Are in order
Easy to move around
not on top of each other

10

Maintain Patient Privacy

Make sure you knok

11

Ghost Surgery

a substitution of another surgeon without the patient's consent.

12

Step’s in ethical decision making

-Gathering relevant information
-Identifying the type of ethical problem -Determining the ethics approach to use
-Exploring the practical alternatives
-Completing the action

13

D’s of negligence

1. Duty - Patient physician contract
2. Dereliction - Patient not treated properly
3. Direct cause-Proof the Dr caused the problem
4. Damages - Proof that you were hurt

14

What does CEJA stand for?

Council on Ethical and Judicial Affairs

15

Fee Splitting

An agreement to pay a fee to another physician or agency for the referral of patients; this is illegal in some states and is considered to be an unethical medical practice.

16

Living Will

a written instruction for healthcare in a life or death situation from the patient to the doctor. A document that indicates what medical intervention an individual wants if he or she becomes incapable of expressing those wishes.

17

Duty

Obligatory tasks, conduct, service, or functions that arise from one's position, as in life or in a group.

18

Advocate

One who pleads the cause of another; one who defends or maintains a cause or proposal.

19

professional courtesy

provisions of care to medical colleagues, families & staff

20

Advanced Directives

if you can’t make decisions on your own you name someone to make decisions for you. End of Life.

21

Abandonment

To withdraw protection or support; in medicine, to discontinue medical care without proper notice after accepting a patient.

22

Assault

An intentional, unlawful attempt of bodily injury to another by force.

23

Battery

A willful and unlawful use of force or violence on the person of another.

24

Emancipated minor

A person under legal age who is self-supporting and living apart from parents or a guardian; a mature minor considered by the courts to possess a sufficient understandings of self-care and responsibility.

25

Implied consent

presumed consent, such as when a patient offers and arm for a phlebotomy procedure.

26

Informed consent

A consent; usually written, which states understanding of what treatment is to be undertaken and of the risks involves, why it should be done, and alternative methods of treatment available (including no treatment) and their attendant risks.

27

Respondent Superior

Let the master answer

28

Relaqui Aquatour

...

29

What needs to be reported

-diseases (ALL)
-elderly abuse
-child abuse
-adult abuse
-births
-deaths
-acts of violence (gunshots, stabbing, etc.)
-STI’s-flu’s

30

Input

information entered into and used by the computer

31

Output

information process by the computer and transmitted to monitor, printer, or other device

32

List items needed to take a message (7)

Name
Number (day & evening cell)
Brief message (reason)
Who is msg for?
Action to be taken
Date and time
My initials

33

Name Time Zones

East Cost (+2)
Central (+1)
Mountain Central Time
West Cost (-1)

34

Matrix

something in which a thing originates, develops, and takes shape, or is contained, a base to which to build.

35

Wave scheduling

Places three patients in the office at the same time and they are seen by the order in which they arrive.

36

Double booking

scheduling two patients to see the physician at the same time

37

Grouping Procedures

scheduling appointments based on procedures

38

advance booking

appointments made months in advance

39

no-show

A person who fails to keep an appointment without giving advance notice is called a

40

matrix

Something in which a thing originates, develops, or is contained is called a(n) _________.

41

Double-booking

Scheduling two patients in the same time slot for the same provider

42

Grouping procedures

scheduling appointments based on procedures

43

Advance booking

scheduling a future appointment before the patient leaves the office

44

Wave scheduling

a certain number of patients are scheduled to arrive at the same time and the patients are seen in the order in which they arrive