Kinn's The Medical Assistant - E-Book: Kinn's Chapter 6 - 11 Flashcards
ex: math, social studies, spanish, medical, allied health services, medical assistants, nursing
List items needed to take a message (7)
Name
Number (day, evening, cell)
Brief message (reason)
Who is msg for?
Action to be taken
Date and time
My initials
Time Zones
East Coast (2+)
Central (1+)
Mountain Standard time
West Coast (1-)
matrix
Something in which a thing originates, develops, takes shape, or is contained; a base on which to build.
no-show
A person who fails to keep an appointment without giving advance notice.
double-booking
Which is the least satisfactory method of scheduling for the patient?
Flexible office hours
evening or weekend scheduling is available.
Wave scheduling
Places three patients in the office at the same time and they are seen by the order in which they arrive.
Modified wave scheduling
patients scheduled to arrive at given intervals during the first half of the hour, and none scheduled to arrive during the second half hour. It is based on what is best for the physician and clinic needs
Reception Area
Magazine Order
Seating Area
Clean
Toys Are in order
Easy to move around
not on top of each other
Maintain Patient Privacy
Make sure you knok
Ghost Surgery
a substitution of another surgeon without the patient's consent.
Step’s in ethical decision making
-Gathering relevant information
-Identifying the type of ethical problem -Determining the ethics approach to use
-Exploring the practical alternatives
-Completing the action
D’s of negligence
1. Duty - Patient physician contract
2. Dereliction - Patient not treated properly
3. Direct cause-Proof the Dr caused the problem
4. Damages - Proof that you were hurt
What does CEJA stand for?
Council on Ethical and Judicial Affairs
Fee Splitting
An agreement to pay a fee to another physician or agency for the referral of patients; this is illegal in some states and is considered to be an unethical medical practice.
Living Will
a written instruction for healthcare in a life or death situation from the patient to the doctor. A document that indicates what medical intervention an individual wants if he or she becomes incapable of expressing those wishes.
Duty
Obligatory tasks, conduct, service, or functions that arise from one's position, as in life or in a group.
Advocate
One who pleads the cause of another; one who defends or maintains a cause or proposal.
professional courtesy
provisions of care to medical colleagues, families & staff
Advanced Directives
if you can’t make decisions on your own you name someone to make decisions for you. End of Life.
Abandonment
To withdraw protection or support; in medicine, to discontinue medical care without proper notice after accepting a patient.
Assault
An intentional, unlawful attempt of bodily injury to another by force.
Battery
A willful and unlawful use of force or violence on the person of another.
Emancipated minor
A person under legal age who is self-supporting and living apart from parents or a guardian; a mature minor considered by the courts to possess a sufficient understandings of self-care and responsibility.
Implied consent
presumed consent, such as when a patient offers and arm for a phlebotomy procedure.
Informed consent
A consent; usually written, which states understanding of what treatment is to be undertaken and of the risks involves, why it should be done, and alternative methods of treatment available (including no treatment) and their attendant risks.
Respondent Superior
Let the master answer
Relaqui Aquatour
...
What needs to be reported
-diseases (ALL)
-elderly abuse
-child abuse
-adult abuse
-births
-deaths
-acts of violence (gunshots, stabbing, etc.)
-STI’s-flu’s
Input
information entered into and used by the computer
Output
information process by the computer and transmitted to monitor, printer, or other device
List items needed to take a message (7)
Name
Number (day & evening cell)
Brief message (reason)
Who is msg for?
Action to be taken
Date and time
My initials
Name Time Zones
East Cost (+2)
Central (+1)
Mountain Central Time
West Cost (-1)
Matrix
something in which a thing originates, develops, and takes shape, or is contained, a base to which to build.
Wave scheduling
Places three patients in the office at the same time and they are seen by the order in which they arrive.
Double booking
scheduling two patients to see the physician at the same time
Grouping Procedures
scheduling appointments based on procedures
advance booking
appointments made months in advance
no-show
A person who fails to keep an appointment without giving advance notice is called a
matrix
Something in which a thing originates, develops, or is contained is called a(n) _________.
Double-booking
Scheduling two patients in the same time slot for the same provider
Grouping procedures
scheduling appointments based on procedures
Advance booking
scheduling a future appointment before the patient leaves the office
Wave scheduling
a certain number of patients are scheduled to arrive at the same time and the patients are seen in the order in which they arrive