MANA 3335 Chapter 7: Stress

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1

stress

the unconscious preparation to fight of flee that a person experiences when faced with any demand

2

stressor

person or event that triggers the stress response

3

distress

the adverse psychological, physical, behavioral, and organizational consequences that may arise as a result of stressful events

4

strain

distress

5

homeostasis

steady state of bodily functioning and equilibrium

6

ego-ideal

the embodiment of a person's perfect self

7

self-image

how a person sees himself or herself, both positively and negatively

8

workaholism

an imbalanced preoccupation with work at the expense of home and personal life satisfaction

9

participation problem

a cost associated with absenteeism, tardiness, strikes and work stop-pages, and turn over

10

performance decrement

a cost resulting from poor quality or low quantity of production, grievances, and unscheduled machine downtime and repair

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compensation award

an organizational cost resulting from court awards for job distress

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Type A behavior pattern

a complex personality and behavioral characteristics, including competitiveness, time urgency, social status insecurity, aggression, hostility, and a quest for achievements

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personal hardiness

personality characterized by commitment, control, and challenge and, hence, resistant to distress

14

transformational coping

a way of managing stressful events by changing them into less subjectively stressful events

15

self-reliance

a healthy secure, interdependent pattern of behavior related to how people form and maintain supportive attachments with others

16

counterdependence

an unhealthy, insecure pattern of behavior that leads to separation in relationships with other people

17

overdependence

an unhealthy, insecure pattern of behavior that leads to preoccupied attempts to achieve security through relationships

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Preventive stress management

an organizational philosophy according to which people and organizations should take joint responsibility for promoting health and preventing distress and strain

19

primary prevention

the stage in preventive stress management, designed to reduce, modify, or eliminate the demand or stressor causing stress

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secondary prevention

the stage in preventive stress management designed to alter or modify the individual's or the organizations response to a demand or stressor

21

tertiary prevention

the stage in preventive stress management designed to heal individual or organizational symptoms of distress and strain