Developing Management Skills, Student Value Edition: Developing Management Skills - Ch. 1 Flashcards

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Management Skills/Developing Self Awareness
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Five Core Aspects of Self-Awareness

  1. Core Self-Evaluation
  2. Values
  3. Cognitive Style
  4. Attitude Towards Change
  5. Emotional Intelligence

Core Self-Evaluation

Identifies underlying personality attributes



Identifies personal standards and moral judgment


Attitudes Towards Change

Identifies adaptability and responsibility


Emotional Intelligence

the ability to diagnose and recognize your own emotions, the ability to control your own emotions, the ability to recognize and diagnose emotions displayed by others, and the ability to respond appropriately to those emotional cues


Ethical Decision Making Standards

  1. Front Page Tests
  2. Golden Rule Test
  3. Dignity and Liberty Test
  4. Equal Treatment Test
  5. Personal Gain Test
  6. Congruence Test
  7. Procedural Justice Test
  8. Cost-Benefit Test
  9. Good Night’s Sleep Test
  10. Virtuousness Test

Front Page Test

Would I be embarrassed if my decision became a headline in the local newspaper? Would I feel comfortable describing my actions to a customer or stakeholder?


Golden Rule Test

Would I be willing to be treated in the same manner?


Dignity and Liberty Test

Are the dignity and liberty of others preserved by this decision? Is the basic humanity of the affected parties enhanced? Are their opportunities expanded or curtailed?


Equal Treatment Test

Are the rights, welfare, and betterment of minorities and lower status people given full consideration? Does this decision benefit those with privilege but without merit?


Personal Gain Test

Is an opportunity for personal gain clouding my judgment? Would I make the same decision if the outcome did not benefit me in any way?


Congruence Test

Is this decision or action consistent with my espoused personal principles? Does it violate the spirit of any organizational policies or laws?


Procedural Justice Test

Can the procedures used to make this decision stand up to scrutiny by those affected?


Cost-Benefit Test

Does a benefit for some cause unacceptable harm to others? How critical is the benefit? Can the harmful effects be mitigated?


Good Night's Sleep Test

Whether or not anyone else knows about my action, will it produce a good night’s sleep?


Virtuousness Test

Does this represent the best of the human condition or the highest aspirations to which human beings aspire?



How they lay the foundation on which attitudes and personal preferences are formed. Values are often undetected unless they’re being challenged


Cognitive Style

The way you gather information and the way you evaluate and act on that information


3 dimensions of cognitive syle

  1. Knowing: emphasizing facts & data, however are uncreative, resistant to innovation and take a while to make decisions
  2. Planning:emphasizing methods & planning & routine, however get overwhelmed by chaos, ambiguity and illogical situations
  3. Creating style: are creative, risk taking & innovation oriented and like ambiguity and interaction, however ignore structure, facts and may make mistakes

Self-awareness constructs

Locus of control - describes two different attitudes towards change (Internal and External)


IPIP's Big 5

  1. Extroversion: sociability vs. quiet and reserved
  2. Agreeableness: friendly and affable vs. aggressive and disagreeable
  3. Conscientiousness: careful, task oriented,orderly vs. disorganized, flexible and unreliable
  4. Neuroticism: emotionally fragile, negative, fearful vs. optimistic, positive and emotionally unstable
  5. Openness: curiosity and being open for new ideas vs. rigid and dogmatic

Kohlberg’s Developmental Model

the theory holds that moral reasoning has six identifiable developmental stages, each more adequate at responding to moral dilemmas than its predecessor

    1. Obedience and punishment orientation (how can I avoid punishment)
    2. Self-Interest Orientation (what’s in it for me?)
    3. Interpersonal accord and conformity (social norms; good boy/girl attitude)
    4. Authority and social-order maintaining orientation (law and order morality)
    5. Social Contract orientation
    6. Universal ethical principles (principled conscience)

Moral Disengagement

convincing the self that ethical standards to not apply to oneself in a particular context


Moral Intensity

a construct that relates to issues in terms of their perceived moral significance


Moral Potency

a psychological state marked by an experienced sense of ownership over the moral aspects of one’s environment