Developing Management Skills, Student Value Edition: Developing Management Skills - Ch. 1 Flashcards

1. Core Self-Evaluation
2. Values
3. Cognitive Style
4. Attitude Towards Change
5. Emotional Intelligence

Identifies underlying personality attributes

Identifies personal standards and moral judgment

Identifies adaptability and responsibility

the ability to diagnose and recognize your own emotions, the ability to control your own emotions, the ability to recognize and diagnose emotions displayed by others, and the ability to respond appropriately to those emotional cues

1. Front Page Tests
2. Golden Rule Test
3. Dignity and Liberty Test
4. Equal Treatment Test
5. Personal Gain Test
6. Congruence Test
7. Procedural Justice Test
8. Cost-Benefit Test
9. Good Night’s Sleep Test
10. Virtuousness Test

Would I be embarrassed if my decision became a headline in the local newspaper? Would I feel comfortable describing my actions to a customer or stakeholder?

Would I be willing to be treated in the same manner?

Are the dignity and liberty of others preserved by this decision? Is the basic humanity of the affected parties enhanced? Are their opportunities expanded or curtailed?

Are the rights, welfare, and betterment of minorities and lower status people given full consideration? Does this decision benefit those with privilege but without merit?

Is an opportunity for personal gain clouding my judgment? Would I make the same decision if the outcome did not benefit me in any way?

Is this decision or action consistent with my espoused personal principles? Does it violate the spirit of any organizational policies or laws?

Can the procedures used to make this decision stand up to scrutiny by those affected?

Does a benefit for some cause unacceptable harm to others? How critical is the benefit? Can the harmful effects be mitigated?

Whether or not anyone else knows about my action, will it produce a good night’s sleep?

Does this represent the best of the human condition or the highest aspirations to which human beings aspire?

How they lay the foundation on which attitudes and personal preferences are formed. Values are often undetected unless they’re being challenged

The way you gather information and the way you evaluate and act on that information

1. Knowing: emphasizing facts & data, however are uncreative, resistant to innovation and take a while to make decisions
2. Planning:emphasizing methods & planning & routine, however get overwhelmed by chaos, ambiguity and illogical situations
3. Creating style: are creative, risk taking & innovation oriented and like ambiguity and interaction, however ignore structure, facts and may make mistakes

Locus of control - describes two different attitudes towards change (Internal and External)

1. Extroversion: sociability vs. quiet and reserved
2. Agreeableness: friendly and affable vs. aggressive and disagreeable
3. Conscientiousness: careful, task oriented,orderly vs. disorganized, flexible and unreliable
4. Neuroticism: emotionally fragile, negative, fearful vs. optimistic, positive and emotionally unstable
5. Openness: curiosity and being open for new ideas vs. rigid and dogmatic

the theory holds that moral reasoning has six identifiable developmental stages, each more adequate at responding to moral dilemmas than its predecessor

1. Obedience and punishment orientation (how can I avoid punishment)
2. Self-Interest Orientation (what’s in it for me?)
3. Interpersonal accord and conformity (social norms; good boy/girl attitude)
4. Authority and social-order maintaining orientation (law and order morality)
5. Social Contract orientation
6. Universal ethical principles (principled conscience)

convincing the self that ethical standards to not apply to oneself in a particular context

a construct that relates to issues in terms of their perceived moral significance

a psychological state marked by an experienced sense of ownership over the moral aspects of one’s environment