A strong culture builds all of the following EXCEPT __________.
a weak community between members
All of the following are factors that serve to sustain organizational cultures EXCEPT ________.
frugality
High formalization in an organization creates all of the following EXCEPT ________.
cohesiveness
To create a more ethical culture, management should do all of the following EXCEPT ________.
cover up unethical acts
The time when a new employee sees what the organization is really like and realizes that expectations and reality may diverge is called the ________ stage.
encounter
In contrasting organizational culture with job satisfaction, organizational culture is a(n) ________ term, while job satisfaction is a(n) ________ term.
descriptive; evaluative
Which of the following is NOT a way that culture is created?
Founders poll early employees to determine the appropriate cultural values.
Using covert influence to overcome resistance to change is called ______________.
manipulation
All of the following are sources of organizational resistance to change, EXCEPT ________________.
security
Stan is trying to implement a new organizational structure at his company. A group of key employees is resisting the change. In an attempt to "buy off" the leaders, Stan is giving them a key role in the change decision. He doesn't really value their opinion, but he wants their endorsement. Which change strategy is he using?
...
________________ are persons who act as catalysts and assume the responsibility for managing change activities.
Change agents
Change activities that are ____________ and goal oriented are termed planned change.
intentional
It is easiest for management to deal with resistance when resistance is ____________.
overt
Who is responsible for initiating and managing change in an organization?
The change agents