Mgmt 3720 ch. 9

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1

The important groups to which an individual belongs or hopes to belong are known as ________ groups.

reference

2

Which stage in group development is most characterized by uncertainty?

forming

3

Which of the following is a phenomenon in which group pressures for conformity deter the group from critically appraising unusual, minority, or unpopular views

groupthink

4

What is brainstorming?

a process for generating ideas

5

Which is NOT a weakness of the group decision-making process?

They offer increased diversity of views.

6

______________ describes how others believe a person should act in a given situation.

role expectation

7

According to the punctuated-equilibrium model, groups tend to experience ________ for the first half of the project.

inertia