Holiday Rep Forms

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created 7 years ago by cabincrewdiploma
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updated 7 years ago by cabincrewdiploma
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1

P.I.R - Property Irregularity Report

A form to be completed when a guests personal items are lost or stolen.

2

Customer Report Form

A form to record customer complaints, also known as a Customer Complaints Form

3

Reps Report

A form to record the Holiday Reps point of view after a complaint also known as a Special report

4

Compensation in Resort Form

A form to be completed when giving any form of compensation or refund

5

Customer Complaints Form

A Form to record customer complaints, also known as a Customer Report Form

6

Special Form

A form to record the Holiday Reps point of view after a complaint also known as a Reps Report

7

Illness Report

A form to be completed whenever someone is reported ill

8

Illness Report Grid

Information from the Illness Report is collated onto this grid to track any outbreaks of illnesses.