Interviewing Skills

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created 9 years ago by mmc223
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1

Clarify client's feelings in the present and encourage further expression and understanding

reflection

2

Express client's description of overwhelming and insolvable problems as smaller and more manageable parts

Partialization

3

Phrases that prompt the client to keep talking

Encouragement

4

Question that asks client to expand on a thought

Clarification

5

"Sum up" client's description of situation

Summarization

6

Re-phrase client statement to indicate understanding

Paraphrasing

7

Restate client's statement with some words substituted for emphasis

Rephrasing

8

Brief periods of time that allow for reflection

Silence