Interviewing Skills
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Interviewing for Solutions
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Grade levels:
College: Fourth year
College: Fourth year
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1
Clarify client's feelings in the present and encourage further expression and understanding
reflection
2
Express client's description of overwhelming and insolvable problems as smaller and more manageable parts
Partialization
3
Phrases that prompt the client to keep talking
Encouragement
4
Question that asks client to expand on a thought
Clarification
5
"Sum up" client's description of situation
Summarization
6
Re-phrase client statement to indicate understanding
Paraphrasing
7
Restate client's statement with some words substituted for emphasis
Rephrasing
8
Brief periods of time that allow for reflection
Silence