chapter 8, 9 and 10

Helpfulness: 0
Set Details Share
created 9 years ago by jessica_dow
52 views
show moreless
Page to share:
Embed this setcancel
COPY
code changes based on your size selection
Size:
X
Show:
1

Assembling the Group

-Select the group members
-develop a group charter
-Make sure members commit to the group's goals

2

Liason

serves as spokesperson for the group
*information and confrontation doesn't leave outside the group

3

Four components of trust

honesty, openness, constancy and respect

4

a problem

a discrepancy between the current state-what actually is happening-and a desired goal- what should be happening

5

problem solving

the comprehensive, multi-step procedure a group uses to move from its current state to the desired goal

6

decision making

refers to the act of choosing among alternatives

7

assembly effect

when the decision is qualitatively and quantitatively better than the BEST INDIVIDUAL judgment of any one member or the average judgments of all the members

8

factors that affect the quality of groups outputs

-types of tasks
-the abilities of members
-communication among members

9

3 factors influencing the decision making process

1.) full preparation of all the group members
2.) negative socioemotional behaviors(sarcasm)
3.) positive " " (respect/support)

10

no single structure seems to be better than another as long as...

the logical priorities are incorporated into a sequence (Problem solving analysis before proposing solutions)

11

5 fundamental task requirements

1.) group members must understand the issue
2.) members must determine minimal characteristics any acceptable alternative must have.
3.) determine what relevant and realistic alternatives are
4.) must examine alternatives against the previously determined characteristics necessary for an acceptable choice
5.)they must select the alternative that seems most likely

12

the charge

is the assignment given to the group

13

the groups area of freedom

is the amount of authority it has

14

4 common question types

1.) fact- true/false
2.)conjecture-speculate about future
3.) value-refers to what's right, good, or acceptable
4.) policy-what course of action

15

common four ways that groups make decisions

decision by:
1.) leader
2.) leader w/consultation
3.) majority vote
4.) consensus

16

Fishers Model of Group Phases

-orientation
-conflict
-decision emergence
-reinforcement

17

critical thinking

the systematic examination of info and ideas on the basis of evidence and logic rather than intuition, hunch, or prejudgment

18

3 phenomena pose problems for effective decision making

hidden profile
group polarization
group think

19

PMOP

Procedural Model of Problem Solving
Step1: Describe Problem
step2: Generate Solutions
Step3: Evaluate Solutions
Step4: Decision Making
Step5: Decision Implementing

20

The Single Question Format

Step1: Identify the Problem
Step2: Create Collaborative Setting
Step3: ID/Analyze Issue
Step4: ID Solutions
Step5: resolve the Single question

21

The Ideal Solution Format

Step1: ID the Nature of the Problem
Step2: ID the ideal solution
Step3: ID the conditions that must change
Step4: Select the most ideal solution