SPEECH TEST 1

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created 8 years ago by KWiggins
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1

Intrapersonal Communication

Communication With Yourself

2

Interpersonal Communication

Interaction between at least two people in a relationship (longterm or shortterm)

3

Interviewing

Communication that proceeds by questions and answers

4

Small group communication

Communication among a group of 5-10 people that serve relationship or task needs

5

Public Communication

communication between a speaker and an audience

6

Computer Mediated Communication

occurs when you send a message through an electronic device to a receiver

7

Mass Communication

Communication from one source to many receivers who may be scattered all over the world

8

Action Model

source to receiver
message is always understood and acted upon
we do not communicate that way

9

Interaction Model (50's)

Source to receiver then receiver back to source.
You cant think about the message until the message is done and sent. It does not work

10

Interaction model (60's)

Source sends message to receiver and receiver sends message back to source with noise in between and while that is going on there are verbal messages, feed forward, context, non verbal messages, feedback, and channel.

11

Source

Encodes message, best way to communicate message to receiver. Shared knowledge of source and receiver by language and jargon.

12

Message

Verbal or non verbal. Verbal and non verbal not matching. Meta Message. Message overload

13

Metamessage

message that refers to another message

14

Channel

medium through which message passes. Can be affected by senses

15

Receiver

Decodes Message

16

Feedback

Response returned to source.

17

Feedforward

information provided before primary message

18

noise

inference receiving a message. Types: physical noise, psychological, physiological (hearing), semantics (meaning of words).

19

All communication is distorted by...

Noise

20

Context

same words or behaviors have different meanings when they occur in different settings.

21

Communication is...

Inevitable, Unrepeatable, and irreversible.

22

Small Group Communication Characteristics

Small number of people that are related. Share an independent purpose, rely on everyone to be successful. Connected by implied rules that need to be followed to function correctly

23

Social/Relational small group

Groups formed for interpersonal reasons

24

Task/Work small groups

group created to accomplish tasks or solve specific problems

25

Roundtable

most informal, you can a leader present but not required

26

Panel

more formal, can have a leader present but not required

27

symposium

more formal, has a leader, prepared presentations

28

symposum-forum

formal have a leader, prepared, question and answer (forum part)

29

Grouphate

occurs after a previous negative experience working in groups

30

Group Norms

rules or standards for appropriate or inappropriate behavior (informal)

31

Group roles

behaviors we perform and that others expect us to perform

32

group task roles

helps the group achieve its goals. INFO GIVER, OPINION GIVER/SEEKER, INITIATOR/CONTRIBUTOR, ELABORATOR, EVALUATOR, PROCEDURAL TECHNICIAN.

33

Building Maintenance Roles

Helps group maintain interpersonal relationships. ENCOURAGER/HARMONIZER, COMPROMISER, STANDARD SETTER, FOLLOWER.

34

Individual roles

hinders the group from achieving its goals. AGRESSOR/BLOCKER, RECOGNITION SEEKER, DOMINATOR, SPECIAL INTEREST PLEADER, SOCIAL LOAFER.

35

Leadership of a group

all members are responsible for the leadership of a group

36

Becoming a better group member

Participate
Be group oriented
center conflict on issues
Be critically open minded
ensure understanding
beware of groupthink!

37

opening stage of conversation

Face to face vs. Mediated communication.
F2F=verbal or nonverbal
Mediated=verbal

38

Phatic Communication

small talk

39

Feed forward

open channels of communication, preview future messages

40

business

exchange of source and receiver. face to face vs. mediated.

41

Feedback

reflects back on the conversation

42

closing

verbal or nonverbal. face to face vs. mediated

43

Turn taking

speaker cues. turn maintaining, turn yielding.

44

Listener cues

turn requesting, turn deny, back channeling

45

Dialogue

dialogue vs monogolue

46

Immediacy

Creating a sense of togetherness

47

Contact

perception, senses

48

Involvement

sense of being connected, testing occurs, intensifying

49

intimacy

committing yourself more fully to the relationship, merging of lives, relationship satisfaction increases, interpersonal commitment, social bonding.

50

Deterioration

weakening of bonds, intrapersonal dissatisfaction, talk to yourself

51

repair

pause during deterioration to try to mend relationship

52

dissolution

cutting bonds that tie together, interpersonal or social or public separation.