Elsevier fifth edition pre test 2

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1

The portion of the fee that a patient with insurance must pay at the time of treatment is called the

copayment

2

which of these following demographic infomation is included in a medical record

Date of birth

3

Hippa Compliance in the medical front office refer to

Patient Confidentiality

4

EHR is an acronym for

electronic health record

5

An electronic medical record software program can

All of the above

-----An electronic medical record software program creates stores edits and retrieves patient data and allow more than one use etc

6

which of the following methods can be used to enter a health history into an electronic record

All of the above

-----Infomation must be entered into the electronic health record.This can be accomplished by patient completing the questionnaire on a computer the patient completing the history in paper form and the 6o6ffice staff scanning it into ythe computer software confind chart

7

Both paper and eletronic medical records

All of the above

---Medical records whether paper or electronic are a crucial part of a medical practice.they are legal documents that provide an onging record of patient treatment and care

8

During a routine physical examination the provider decides to perform spirometry on the patient.How should this be coded?

As a separate procedure

9

How do insurance companies use procedure coddes?

To decide whether the care being given corresponds to the patients disease?

10

When a patient has managed care insurance who is the gate keeper to authorize consulation with specialists?

The primary provided

11

Which of the following must always be completed on the insurance claim form

If the physician accept assignments of benefits

12

Which of the following types scheduling allow fornthe most efficient use of staff materials and facilities?

Grouping

13

An advantage of using the computer in the medical office is

All of the above

---a computer has the ability to process data according to a progaram to produce desired results

14

Open punctuation is characterized by

Absence of punctuation after the salutation and a coming after the complimentary close

15

The federal insrance program that provides for the medical indigent is

medicaid

16

A numeric filing system requries the use of

an alphabetic cross reference

17

The file folder label for Jennie Holmes Mathis should be

Holmes Mathis Jennie

18

Third party participation in on office indicates the relationship among the

Physician patient and insurance company

19

A claim may be rejected by an insurance company because of the omission of

All of the above

---If claim form is not sufficently detailed cpmplete and accurate the insurance company may reject the claim

--rejection includes missing or incomplete diagnosis incorrectly codes diagnosis charges not itemized

20

The first thing the medical asssistance should do when answering the telephone is

Identify the practice and self

21

The most formal of complimentary closing is

very truly yours

22

When making an appointment which of the following is not needed

Insurance Infomation

23

This type of call allows more than one person in more than one place to talk stimultaneously

Conferernce call

24

This procedure protect against the loss of data

Backing up

25

A tickler File is

future events arrange in chronological order

26

All of the following would require a procedural Terminology (CPT)code except

Diarrhea

27

Which of the following characteristics of a receptionist might make an impression on a patient?

All of the above

----The receptionist is usually the first person in the medical office with whom the patient has contact.

28

A direcction to consider additional codes is:

---See also

29

which of the following is an additional to the ICD-10 compared to ICD-9

All of the above

--Greater number of codes,more info on abulatory care,exxpansion of injury codes, additional letter and digits

30

which of the following pieces of correspondence is best sent by certified mail with return receipt requested?

Letter informing a patient who has missed several appointmentsto find a new provider

31

which of the following are evaluation and management E&M descriptor?

All of the above

---Physical examanation, School physical, well baby check-up, preoperative physical

32

Which is an example of a third-party payer?

Medicare

33

In the Problem-Oriented Medical Rrecord (POMR) system the intitial database includes:

A numbered Listed of Present Problems

34

A trial balance is a comparison of.

Ledger card totals and account receivable balance

35

which of the following calls require immediate transfer to the physician

another physician

36

Which is not part of basic information obtained at the patient first visit

Diagnosis

37

Standard-size paper and envelopes for business correspondence is.

8 1/2 x 11 no.10 envelope

38

The bank statement is reconcited with a-

checkbook

39

The record of the proceeding of a meeting is referred to as the--

minutes

40

Most diseases or conditions are arranged in the tabular section of the ICD - 10 manual

by classification of the disease or condition

41

The scheduling system based on scheduling similar appointments or procedures together is

--grouping

42

A new employee must complete which of the following?

W-4 form

43

Patient information that is released without the patient authorization might result in legal charge of

Invasion of privacy

44

A correctly addressed envelope includes

-- omission of all punctuation

45

Which of the following circumstances would waive the need for a written release of medical records

--subpoena

46

The term used to describe the bills the practice has to pay for rent, equipment rental and salaries is

--accounts payable

47

The correct way to indicate an enclosure notation is

--Enclosure

48

An encounter form superbill provides which of the following

Insurance claim

49

Which of the following is the purpose of records management

All of the above

--storage, arranging, accessibility, classifying

50

Which coding systemis not associated with medical procedures

--International classification of disease tenth edition clinical modification ICD - 10 - cm

51

Which is not an indexing rule?

Initials come after complete names

52

A provider who participates in medicare performs a service for which she charges 250.00.How much should the provider charge medicare medicare?

250.00

53

The smallest piece of infomation that the computer can process is

Bit

54

The index of files on a disk is the

Directory

55

The appointment system of the office should take into account the needs of the

Physician and the patients

56

Dear Mrs.May:is and example of

--Mixed punctuation

57

A master list of equipment inventory includes all of the following except:

Operating manuals

58

An illness that existed before an insurance policy is written is known as a

Preexistng condition

59

A patient has not been seen in the office for 2 yrs.The patient record would be found in the

Inactive files

60

An important consideration when deciding how to position the the computer montitor at the reception desk is

Patient Confidentiality

61

Which group of patients should be escorted to the examination room and given instruction on what they are to do?

--All of the above

all patient should be escorted to the examination or treatment room.

62

which information is not essential for the surgery scheduler when requesting a surgery date

Name of assisting physician

63

The notation c:Julia Jones, MD means

A copy of the letter is sent to Dr.Jones

--The copy notation (c:) indicates that a copy of the document was sent to a third party or parties.

64

Under a managed care plan the physician agrees to

Accept predetermined fees

65

Which type of insurance organization use the fee for service concept?

Preferred provider organization(PPO0

66

On arrival to the medical office the established patient informs the medical assistant of a in insurance coverage which of the following computer screen should be accessed?

The patient recorrd

67

When money is placed in an account which of the following document is prepared?

deposit slip

68

The most common color- coding system color code the:

Patient's surname

69

when preparing the appointment matrix the first action is to indicate.

Time not available

70

The patient must pay a regular monthly premium for.

Medicare part B

71

A major advantage of using a computer for word processing is

--extensive editing capability

72

Which is not true of certified mail

Insurance coverage is available

73

Which of the following information provided by the patient on the patient on the patient registration form is considered to be demographic information

Place of employment

74

A medicare claim for a decreased beneficiary may be a paid directly to the physician if

The estate is billed

75

All checks recieved as pay,ment for charges should be endorsed

Immediately

76

In an alphabetical file which is filed first?

Andrew Stephen

77

Which is correct for an inside addresss?

David Roberts M.D.

78

The two letter abbreviation for Nebraska is

NE

79

Which letter style requires the complimentary closing and typed signature be placed in line with the left margin of the body of the letter

Full block style

80

Which of the following is not included in a memorandum

complimentary close

81

The second page of a two page letter contains which of the following in the heading

Name,page number,and date

82

The complimentary close of a letter is type how many lines below the last line of the body

--Two

83

A fee profile is derived from

Physician Charges

84

Which of the following is demographic information included in a medical record

Date of birth

85

Which of the following requires an ICD 10-cm code

Irritaable bowel syndrome

86

When it is 4:00 pm in New York City, what time is it in Seattle,WA

1:00pm

87

Ideally, a telephone should be answered before the

Third ring

88

After a patient is seen in the medical office, when is the first bill sent to the patient?

At the next scheduled billing after the insurance has paid

89

The Universal claim form developed by health care financing administration (HCFA)

CMS-1500

90

Patient who are always late or who habitually Cancel appointment should be scheduled

at the end of the day

91

A error was made in charting the the patient reord.The method used to correct the error is to :

Draw a single line through the error

92

SOAP is an acronym for

problem - oriented progress notes

93

A patient refuses to follow medical advice and the physician decides to terminate the relationship.The letter to the patient should state all of the following except

A referral to another physiciam

94

When the medical office works on a ixed appointment schedule and a patient arrives without an appointment requesting to see the Physician the patient

should be squeezed in for a brief visit so the physician can decide what the next treatment step should be

95

If a patient calls to cancel his or her appointment

immediately offer a new appointment time

96

A good telephone technique is a

Low-pitched an expressive voice

97

If a patient account has been turned over to a collection agency and the patient calls about the bill the patient calls about the bill the patient should be told

To deal with the collection agency

98

The entry editing manipulation and storage of text using the computer is

word processing

99

When a shipment of supplies is received the supplies should be checked against the

Enclosed packing slip

100

A credit balance on an accountoccurs when

the patient pays in advance